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Windows 7: Need help with this problem

13 May 2011   #1
wazza

Windows 7 Ultimate x86 (32-bit)
 
 
Need help with this problem

Hello everybody! I need a little help here.

My laptop is HP dv2748TX. I upgraded it to Windows 7 Ultimate from Windows Vista Home Premium like maybe 2 months ago.

So, I've got this problem that annoys me a lot and sometimes pisses me of depending on my mood. That problem is, muting and unmuting by itself for a period of time. I'll be having fun watching YouTube or listening to music on iTunes/Windows Media Player when suddenly it just mutes. That's one problem. There other one is, stopping or pausing a video on its own. e.g. Watching Youtube and it pauses by itself a couple of times and I end up closing the tab. eg 2. Watching a DVD on my laptop on Windows Media Player (or any other player) and it just stops not pause, stop. I would play it again and it would stop again.

My brother told me that it could be the Quickplay/Quicktouch buttons. I don't really know what it is called but Google my laptop and you'll see what I mean by this if you don't know. It's the part above the keyboard where there is Quickplay button, a DVD button, Previous, Pause/Play, Next, Stop, Volume mute, Volume 'slider.' I was thinking, maybe he's right.

I Googled for some solution so the people asks to go to somewhere in control panel or msconfig --> startup and find that Quickplay thing and disable or uninstall them but I just can't find it and I'm sure it's beacuse I upgraded to Win7. I look up at my Windows.old folder and there it was, a folder called 'HP Quick Launch buttons' I deleted the folder but it still mute on its own so I just restore it.



Any solution guys? I really hope that there is a solution for this. I just wanna enjoy listening to music and watching YouTube again.

Thanks in advance!


My System SpecsSystem Spec
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13 May 2011   #2
DMHolt57

 
 

Try going to Hp.com and look in the drivers and support section, see if the Quick Launch Buttons is available under keyboard for your machine.
My System SpecsSystem Spec
13 May 2011   #3
wazza

Windows 7 Ultimate x86 (32-bit)
 
 

I went to Drivers & Software downloads and apparently, there are no software or driver available for Windows 7.
My System SpecsSystem Spec
.

13 May 2011   #4
wazza

Windows 7 Ultimate x86 (32-bit)
 
 

No other solution guys?
My System SpecsSystem Spec
13 May 2011   #5
JOHN47

win7 home premium-64bit-SP1-IE9RTM
 
 

My System SpecsSystem Spec
13 May 2011   #6
JOHN47

win7 home premium-64bit-SP1-IE9RTM
 
 

And you can also visit this site:
Recommends obtaining UAA Audio drivers from Microsoft for customers who have changed operating systems and are experiencing problems.

http://h10025.www1.hp.com/ewfrf/wc/s...n&dlc=en&cc=uk
My System SpecsSystem Spec
14 May 2011   #7
wazza

Windows 7 Ultimate x86 (32-bit)
 
 

Thanks. Checking them out right now.
My System SpecsSystem Spec
14 May 2011   #8
JOHN47

win7 home premium-64bit-SP1-IE9RTM
 
 

wazza

please post back your findings to help others resolve their problems.
Thank you.
My System SpecsSystem Spec
15 May 2011   #9
wazza

Windows 7 Ultimate x86 (32-bit)
 
 

I really can't do anything with the links above.

Is there a way to just disable this quick touch thing? Well, for one thing, I'm sure it's internal damage though but..
My System SpecsSystem Spec
15 May 2011   #10
JOHN47

win7 home premium-64bit-SP1-IE9RTM
 
 

I think that your sound card is overheating from lack of proper ventilation.
Check for that before doing anything else.
Good luck.
My System SpecsSystem Spec
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