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No sound, yet windows says the sound card is fine?
Hey, I need a bit of help
I'm running a Dell inspiron laptop, if this helps, but I recently had what I believe was a virus on here, my internet security (McAfee and Windows Defender) were both being turned off from time to time and I had to manually turn them back on.
Then my laptop started slowing down so much it took 3 hours to complete 12% of a scan with only that running. I decided to do a system restore to about 2 weeks ago, hoping to fix the problem.
After 4 hours of it saying the same thing whilst trying to complete the restore (Windows is repairing the registry), I decided it was time for some intervention as it seemed to be stuck in some never ending loop.
I got the recovery CD and then turned my laptop off mid-restore, which it didn't like. Upon turning it back on I only got a blue screen and mouse, but I got it to boot from the CD and did a boot recovery and Disk Check. All is working fine, apart from I am left now with no sound.
(On a side note, the boot start isn't the same as before and it says that the Autochk is missing, Skipping Autocheck)
I've checked the device manager, which is telling me everything is working fine, apart from in sounds it cannot play a test sound.
I've run a Dell Support Center check, which told me everything was running fine apart from a PCI Family Bus Port 5 - 2495, which failed to run the test, but windows again was saying that this is working fine.
Apart from the fact that my laptop now has no sound, the only other thing pointing towards a Sound card problem is Skype. When turning it on and checking the call settings, this is the only software on my laptop that can seeming not pick up the Sound card. Personally, that's a bit strange, but hopefully it is of some use
Please, if anyone can help me with this then it would be greatly appreciated