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Windows 7: No headphone device option under sounds

21 Jul 2011   #1

64 bit win 7 business
No headphone device option under sounds

I am unable to use my headphones with my windows 7 64 bit HP Elitebook 8440 notebook. There is no option to even configure it

Any suggestions on how i get headphones to work on this device?

Attached Thumbnails
No headphone device option under sounds-sound.jpg  
My System SpecsSystem Spec
21 Jul 2011   #2
Microsoft MVP

Win 7 Ultimate x64

Pockettes welcome to the Seven Forums.

It might be a new laptop, but it doesn't have the audio drivers installed. Give away on that is that any time you see the audio device listed as "high definition audio device", it is running on the default Windows audio driver and not the proper driver from the manufacturer. The default windows driver is enough to provide basic sound and not much else.

In your case go here,

HP EliteBook 8440p Notebook PC*-* Download drivers and software - HP Business Support Center

to get the IDT audio driver for it (the first one listed, dated 29 Oct, 2010).
My System SpecsSystem Spec

 No headphone device option under sounds

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