Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: No Sound, the unsolvable problem... take the challenge?

13 Aug 2011   #1

Windows 7 64 bit
No Sound, the unsolvable problem... take the challenge?

Alright, I'm new to posting and feel I have a doosey of a task. I'm pretty good at this stuff so this can't be something minor. Bring it on!

The problem: No sound

The symptoms:

Besides the obvious there is a little red 'x' over my speaker icon in the lower right.

When I double click it it goes into "detecting problems"
"Audio Device is disabled" (it's enabled, read below)
"Audio Device you selected is currently turned off in Windows" (check out what i'v done below)
Ultimately "problem not fixed"
I have also oddly noticed that the "levels" tab in the speakers properties does not load and subsequently has a blank window with a line (I'm hoping this might be the aha moment for someone to realize whats wrong)

What I've done:

Hit the mute button and volume up (duh)

I have uninstalled and reinstalled drivers more times than i can count.

I have visited manufactures websites and independent installed the newest drivers AND software

I have obviously checked the cords, tried headphones, and all that such

I have no errors in the device manager and it says all devices are enabled and "working properly"

Windows is fully up to date and legit

I have system restored to before when it worked and no such luck

I have checked services.msc to make sure "windows audio" is started... it is

I have reinstalled directX and every other possible audio codecs and updates I could think of

I've uninstalled any program I thought could have triggered this deep mute of silence

Windows Action center is useless:

I've run the independent "audio device repair" with no such luck

In case the actual hardware was broke:

I have tried running the sound through the HDMI jack with no such luch

I have installed a usb sound card I had sitting around to try to run sound through there

I've changed "default device" plenty of times

And I'm sure I'm missing some of the things I've done. I can't think of computer changes I recently did that would have done this, it seems out of no where.

Thanks for any help!

My System SpecsSystem Spec
16 Aug 2011   #2

Windows 7 Ultimate 64Bit (SP 1)


Can you run dxdiag and attach the output by 'Save All Information'?

My System SpecsSystem Spec
16 Aug 2011   #3
Microsoft MVP

Windows 7 Ult. x64


Thiis sounds like a very odd issue. Is there some sort of sound setting in your BIOS by any chance? Can you check that to see if there is an on-board sound option and try experimenting with it ON or OFF?

My System SpecsSystem Spec


 No Sound, the unsolvable problem... take the challenge?

Thread Tools

Similar help and support threads
Thread Forum
here is a printer operational problem challenge.........
I have a strange printer issue. I have a Synology NAS with an attached Konica-Minolta 2400w printer. 4 W7 x64 systems all networked to the printer with 64 bit driver. Everything appeared to work fine from any program on any computer. Today I tried to print a color document from Powerpoint. It...
Hardware & Devices
USB Error Code 37 unsolvable.
So i've tried plugging my PC xbox360 Wireless controller in and was greeted with Code 37, so i tried fixes for that driver specifically with no luck, I then tried my ps3 controller with motioninjoy and their drivers and Code 37 again. Windows 7 64. GA-Z68X-UD3H-B3 (rev. 1.3)....
Hardware & Devices
weird unsolvable DNS problem?
Hello! First of all, id like to say that this must be the most informative all-around forum ive seen concerning MS related products. Ive encountered a problem with my win7 x64 system. When i try to connect and access either wi-fi or LAN, the system continues like normal showing the...
Network & Sharing
Unsolvable networking issue
Folks, Could it be I have (sadly) found a network issue which has defeated every Windows 7 expert community? I have posted my issue on every expert forum I can find, in total almost 1'000 views, but not one answer. Is this because my issue is too niche, or because the solution has in fact eluded...
Network & Sharing
An unsolvable problem?
After trawling the net, I have decided to plump for this forum to post my problem on, simply because it seems to be filled with some very knowledgable people. Now the engraciating compliment has been paid, PLEASE HELP ME :( I have an Asus W90VP-UZ046J Detailed Specifications Processor...
BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 23:31.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App