problem pairing bluetooth headphone with alienware

  1. Posts : 2
    Windows home 7 64bit

    problem pairing bluetooth headphone with alienware

    Hello everyone, I just bought a dell alienware m14x, I love it so far.

    I pay the 20$ extra to have the Bluetooth option and I successfully pair my blackberry but when I am trying to pair my Bluetooth jay bird SB2 headphone with my computer, it doesnt work…

    the computer find my device, and when I go to device and printer I see it there, but there is not option to “use” or activate I also check in the sound option where you can choose the output(manage audio devices), but only the computer speakers are there.

    I tried to download the driver installer wizard from Broadcom corp but it doesn’t find my headphone…

    I am puzzled!!

    Anyone had a problem like that?

      My Computer

  2. Posts : 8,137
    Windows 10 64 bit

    Consider posting on the Dell Community users help special forum just for Alienware owners.

    Alienware Club - Dell Community

    There are many knowledgeable Alienware users there.
      My Computer

  3. Posts : 2
    Windows home 7 64bit
    Thread Starter

    ok i will try there

    thank you very much!

      My Computer


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