Headphones and speakers playing at the same time

andylsu · 27 Sep 2011

I have a HP G62 series laptop with Realtek HD Audio Manager and an iSymphony NC1 Headphone with a male to male 3.5 mm cord connected to my audio output jack. The jack on my laptop is loose, but I can still hear sound coming from both sides of the headphones. The problem is that the internal speakers still play and the headphones don't show up on my devices menu or in the Realtek HD Audio Manager. Does someone know anything about how to fix this? Help would be greatly appreciated.

Barman58 · 27 Sep 2011

It would appear from your description that you have a mechanical fault with the headphone jack. When you insert the plug into the socket there is a contact that is switched telling the system that something has been inserted into the socket - this signal is used to switch off the speakers.

As this is a laptop it is probably beyond most PC users to make a repair, although this is possible, I would suggest you contact your local PC repair outfit who will normally be able to replace the socket for a reasonable cost

andylsu · 28 Sep 2011

Thanks for the reply. I will contact the Microcenter here. I also have a quick question. Can I plug my headphones into something like this http://www.buy.com/prod/usb-2-0-male...213693215.html ?

Barman58 · 28 Sep 2011

I do not know the actual device but it looks like it should work - the only possible issue is that the socket for the headphones is stereo + Microphone and not just mono + Microphone.

from the brief description it does say it works with headset/headphones/microphone so it should work

andylsu · 28 Sep 2011

Thanks for your help.