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Windows 7: My laptop sound sometimes disappears

12 Nov 2011   #1

Windows 7 Ultimaite x64
My laptop sound sometimes disappears

Hi all,
First of all i am new at this forum so dont be harsh on me.

I have problem with my Asus N75SF laptop.Sometimes my sound dissapears and it comes back after a while or when i restart my laptop.So the problem occurs when i turn on my laptop there is no sound and after 5 min or so it comes back or i need to restart.Is it possible to have problem with my sound driver?
I have Realtek High Definition Audio.I check the driver in device manager and try to update but it says that my driver is up to date.

Can you help me with this problem?Do you have any solutions?
Thanks in advance

My System SpecsSystem Spec
12 Nov 2011   #2

Windows 7 Ultimaite x64

Do you have any suggestion?
My System SpecsSystem Spec
13 Nov 2011   #3

Windows 7 Ultimaite x64

So guys do you have any advice to give me?
Please i am desprate!!!
My System SpecsSystem Spec

13 Nov 2011   #4

Windows 7 Ultimate SP1 64-Bit

You can get drivers for your laptop here: ASUSTeK Computer Inc. - Notebooks- ASUS N75SF

Just use the drop-down list to select your operating system first, then expand Audio for your sound drivers.
My System SpecsSystem Spec
13 Nov 2011   #5

W10 Pro desktop, W10 laptop, W10 laptop, W10 Pro tablet (all 64-bit)

It could be a heat issue causing a component to work intermittently. Often times in electronics something will work when it's cool but stop working when it warms up or will not work when it's cool but then start working when it warms up. These can be some of the hardest problems to diagnose. It's not necessarily overheating, just normal temps causing things to expand and contract. It could be caused by a poor solder joint.

If your drivers are good then it could be a hardware issue such as what I described above. If that's the case the fix is to replace the motherboard. Is the laptop still under warranty? If so, I would contact ASUS about it.

Another possible solution is to get an external USB sound device which is a PITA to use with a laptop.
My System SpecsSystem Spec
13 Nov 2011   #6

Windows 7 Ultimaite x64

Ok thanks i will keep you informed and try with the drivers first.
My System SpecsSystem Spec
15 Nov 2011   #7

Windows 7 Ultimaite x64

Ok guys i downloaded the drivers and it's seems that everything is ok for now.
Anyway thanks for the info.
My System SpecsSystem Spec
10 Jan 2012   #8

Windows 7 64

Re-Installing windows will fix this issue
My System SpecsSystem Spec

 My laptop sound sometimes disappears

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