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Windows 7: X-fi Xtremegamer sound issue

11 Aug 2009   #11
stormy13
Microsoft MVP

Win 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by Captain Zero View Post
Try this. It's a pack I put together for this very issue. Once installed, it never needs to be updated since it adds all the features the card(s) can support.

Cheers.
And sorry to say pretty much useless for someone with an actual X-Fi (no X-Fi driver included), and not that cobbled together thing that Asus put out. Also what is he supposed to do about the license for it?

For those of you having trouble getting things to install, if you haven't give this a try,

SB X-Fi Series Support Pack 2.0 (05/15/2009) - Sound Blaster - Creative Labs

If you still have problems you try installing just the driver manually, which can be done one of two ways. The first thing you will need to do is to extract the download (it is self-extracting, or you can use 7-Zip or Winrar) then,

1. In Device Manger locate your sound card (if not detected by Windows should be listed as "Unknown Multimedia Device". Right click on it and select "Update Driver", then select "let me choose", then select "have disk" and navigate to the extract folder and locate the INF (wdma_emu.inf) located in the WDM folder. That should get the driver installed and then you should be able to run the Setup in the main folder to install any of the apps that you want to use.

2. Similar to above only instead of going through Device Manager use the setup.exe found in the Drivers folder. And like above if sucessful, then run the main setup.exe to install the apps.


My System SpecsSystem Spec
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11 Aug 2009   #12
Tzacks

Windows 7
 
 

downloaded the support pack mentioned, but there is no WM folder, and the wdma_emu.inf file from step 1 doesn't exist.

Tried step 2. Seemed to work at first. Rebooted, ran the setup, same problem.
"Setup is unable to detect a support product on your system".
My System SpecsSystem Spec
12 Aug 2009   #13
Night Hawk

W7 Ultimate x64/W10 Pro x64 dual boot main build-remote pc W10 Pro x64 Insider Preview/W7 Pro x64
 
 

I'm hoping the card didn't simply go belly up on you there after the 2yr. stretch you gave it. I had that happen some time back on an older build where an Audigy 2 model simply gave out without warning. And that was a bit newer at the time.

One thing you can try there if you haven't already is check to see if the card lifted up in the slot a little over the 2yr. period. Getting in there with a can of air cleaner and blowing any dust/debirs out as well as reseating the card may be the answer if the card is still good.
My System SpecsSystem Spec
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12 Aug 2009   #14
stormy13
Microsoft MVP

Win 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by Tzacks View Post
downloaded the support pack mentioned, but there is no WM folder, and the wdma_emu.inf file from step 1 doesn't exist.
Had a typo, it is supposed to be WDM like this,

X-Fi\XFI_SupportPack_2_0\Drivers\SBXF\wdm

Quote   Quote: Originally Posted by Tzacks View Post
Tried step 2. Seemed to work at first. Rebooted, ran the setup, same problem.
"Setup is unable to detect a support product on your system".
Your card wouldn't have happen to have come with a Dell/HP/etc would it? If so that could also be part of the problem. For the same reason that you cannot overclock Dell/HP/etc due to custom bioses, the same thing happens with some of the other hardware that comes with those systems. In the case of sound cards it is in the form of a slightly different DevID, making it next to impossible to install the reference drivers and apps without adding the ID to the INF (can also happen with retail bought OEM cards).

If your card is one of those have a look at its properties in Device Manager (if it shows) and post the DevID, it will look like this,

PCI\VEN_1102&DEV_0005&SUBSYS_00211102
My System SpecsSystem Spec
12 Aug 2009   #15
Captain Zero

Windows 7 Home Premium x64
 
 

Quote   Quote: Originally Posted by stormy13 View Post
And sorry to say pretty much useless for someone with an actual X-Fi (no X-Fi driver included), and not that cobbled together thing that Asus put out. Also what is he supposed to do about the license for it?
As noted in the included instructions, you use the same license code given to you on your installation CD. Once used, it becomes fully activated. And yes, it's been 'cobbled' together because of the repeated problems with this particular driver set on x64 and/or Win 7.

It's worked for 99% of people that used it but can't be expected to solve every problem.
My System SpecsSystem Spec
12 Aug 2009   #16
stormy13
Microsoft MVP

Win 7 Ultimate x64
 
 

The only thing is that those with an actual X-Fi won't have that license, the apps run natively with the cards.
My System SpecsSystem Spec
13 Aug 2009   #17
Night Hawk

W7 Ultimate x64/W10 Pro x64 dual boot main build-remote pc W10 Pro x64 Insider Preview/W7 Pro x64
 
 

Whether off the Windows Vista cd for the 32bit 7 or a download for the 64bit 7 now the primary OS I've never run into any driver problems for sound on any 7 install even with the beta releases.

The application part on the other hand tends to still need to see a shortcut pinned to the task bar on the 64bit 7 however while the 32bit sees a volume control icon in the notification area.

Creative still hasn't addressed that problem quite yet. For Tzacks the advice is to make sure the card itself is still good. If that failed for any reason it won't matter what is tried out on it.
My System SpecsSystem Spec
13 Aug 2009   #18
chev65

Windows 7 Ult, Windows 8.1 Pro,
 
 

Creative drivers suck so bad. This is all par for the course when it comes to Creative. And if you want cobbled together take a look at any Creative driver. I won't get into the license they make you pay extra for just so you can have true 5.1 out. Creative drivers FTL. Been there done that.
My System SpecsSystem Spec
14 Aug 2009   #19
stormy13
Microsoft MVP

Win 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by chev65 View Post
I won't get into the license they make you pay extra for just so you can have true 5.1 out.
If you are referring to DDL, that is only for the cards that didn't come with it to begin with (pre-Titanium series), and is only "needed" by those that are using a digital connection; if you're using the analogue it isn't needed and CMSS3D will work just as well for non 5.1 sources.
My System SpecsSystem Spec
15 Aug 2009   #20
Night Hawk

W7 Ultimate x64/W10 Pro x64 dual boot main build-remote pc W10 Pro x64 Insider Preview/W7 Pro x64
 
 

On a totally clean install of Windows here on a fresh primary the updates from Creative simply go on without hassles. The output at this of course has been with the 5.1 mini plugs the speaker set came with being analog there. That is of course with the XtremeGamer model.
My System SpecsSystem Spec
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 X-fi Xtremegamer sound issue




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