No sound from speakers or headphones, computer shows them as unplugged


  1. xavierthepax
    Posts : 2
    Windows 7 Ultimate x64
       New #1

    No sound from speakers or headphones, computer shows them as unplugged


    Hello.

    The audio from my computer completely went dead when I turned it on. The speaker icon shows the symbol with the 'X' on it and after clicking it and going through the troubleshooter it can detect no problem. I tried updating the drivers through the HP website, and uninstall/reinstalled them but it still doesn't work. I even tried rolling back the computer to a restore point but that didn't work either.

    The speakers are built into my monitor and is connected through a normal audio jack (not HDMI). I normally use my headphones through a jack built into the front of the tower.

    My computer is a hp Pavillion Elite m9400f, Windows 7 Ultimate 64X (It also has a ATI HD Radeon 5770 graphics card; but I'm not sure if it's relevant to what might be causing this problem)

    Any and all help would be much appreciated. Thanks!

    - Xavier
      My Computer
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  3. Lemur
    Posts : 3,139
    Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer
       New #2

    You can try going to your device manager. Right click the audio device and select disable. Wait a minute, then right click again and select enable. See if this works for you.
      My Computer
    Quote Quote

  4. xavierthepax
    Posts : 2
    Windows 7 Ultimate x64
    Thread Starter
       New #3

    Lemur said:
    You can try going to your device manager. Right click the audio device and select disable. Wait a minute, then right click again and select enable. See if this works for you.
    Hi Lemur,

    I tried as you suggested, but no luck.

    -Xavier
      My Computer
    Quote Quote

 

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