Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Driver for sound won't install

09 Feb 2012   #1

Windows 7 Professional x64
Driver for sound won't install

Hey guys, I have a Dell Latitude D420 and every time I try to install the 'Sigmatel STAC 92XX C-Major HD Audio Driver' I get an error message that reads the following:

"An error (-5003: 0x20) has occurred while running the setup."

These are the Details that you can see:

Error Code: -5003 : 0x20
Error Information:
>SetupDLL\SetupDLL.cpp (1057)
PVENDOR:SigmaTel ( - sigma tel Resources and Information. This website is for sale!)
@Windows XP Service Pack 3 (2600) BT_OTHER 232.64

I've read some places that its the program InstallShield that is the problem and to change the folder name which I have tried and still has not worked. Any help would be greatly appreciated. Thanks.

My System SpecsSystem Spec
09 Feb 2012   #2

Windows 10 64 bit

It looks like you are trying to install the Windows XP driver, which is incompatible with Vista/Win 7. Also you need to install the Dell supplied driver as we have found, on the Dell forum, that non-Dell drivers either do not work or do not work correctly. Below are links to the correct Dell downloads for Vista 64/Win 7 64.

Install the Intel motherboard chipset driver from Dell for Vista 64/Win 7 64 Drivers and Downloads | Dell [United States]

Then Install the Dell SigmaTel driver for Vista 64/Win 7 64 Drivers and Downloads | Dell [United States]
My System SpecsSystem Spec

 Driver for sound won't install

Thread Tools

Similar help and support threads
Thread Forum
Realtek sound driver doesn't install
Hi everyone, I have a trouble with my friend PC. I installed him Windows 7, but I can't put Realtek High Definition driver. Tried all kind of drivers from the official site, but no result. On the Device manager there are jus High Definision driver, but not Realtek. In Program files there is...
Sound & Audio
Conexant Sound Driver does not install
Sound & Audio
Cannot install any sound driver
Hello I have a Hercules Gamesurround Muse 5.1 Dvd soundcard and I cannot install it. Windows doesnt seem to recognize it and when I tried to instal the driver windows windows must restart to complete the installation and when in restarted it does nothing. I already tried to install C-Media 8738...
Sound & Audio
sound driver cant install
hello I install win 7 all drievs are istalled but no sound driver please help me
No Sound after install - HELP to find compatible driver
i just installed win 7 ultimate 32-bit and have no more sound. i fried my onboard sound so i used an old soundcard(this was before the install) and forgot where the driver is. i found out it is an OEM compaq soundcard made by creative called audio pci 5200(?). with some research i tried to...

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 03:48.
Twitter Facebook Google+