Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Steelseries Siberia v2 usb soundcard not detected

17 Apr 2012   #1

Windows 7 professional 32bit
Steelseries Siberia v2 usb soundcard not detected

Good day

I recently made a major upgrade (from a 6-7 year old mobo and processor to a Asus p8z68-v gen 3 and and i5 2500k) and i had to install a fresh copy of windows 7 professional (32bit). Windows does not recognize my steelseries usb sound card and shows it as a "USB PnP Sound Device" in the device manager. I have not had much time to test it, but so far i did not have any major problem with sound (microphone works fine too) except that it might be a little low quality and i hear a cracking sound from time to time (not often).
What bugs me is that this sound card was properly recognized in my old computer (with the exactly same windows) and i do not remember putting much effort into it back then. This computer has no problem identifying my mouse (logitech g3) and my DVD-drive both of which are using USB. Also, I am only using the usb ports on the back of the PC (the ones that sit directly on the mobo).

What i have tried so far:
Getting all the windows updates
Installing all the drivers from the CD that followed with my mobo
Updating the asus chipset driver.
Installing usb sound card drivers from the steelseries site
Uninstalling the sound driver that came with the Nvidia card (i have a inno3d gtx 550 Ti with 296.10 driver version)
Disabling on-board sound from bios
Using another usb port (switched to a port that my mouse previously used)
Manually installing steelseries drivers through the device manager

It really bugs me that this exact same soundcard with the same drivers worked properly in my old windows computer (same windows 7 32bit professional).
It would be nice to get a fresh pair of eyes on this problem, maybe do some diagnostics? Because i am all out of ideas here.

Thanks on beforehand.

My System SpecsSystem Spec
24 Apr 2012   #2

Windows 7 professional 32bit

Stumbled upon a possible solution on this: I tried to disable automatic driver installation by editing the gpedit.msc file, so that windows would not install its own driver ahead of mine. This did not work for me, my headset is still identified as USB PnP Sound Device.

I also tried to install the driver in compatability mode with win xp service pack 3 and still no cigar.
At this point i just think that there is a math.random function programmed somewhere in the "sound part" of the system . I am clearly not the only one with this issue, however noone knows how to solve it.
My System SpecsSystem Spec

 Steelseries Siberia v2 usb soundcard not detected

Thread Tools

Similar help and support threads
Thread Forum
Steelseries Siberia v2 Frost Blue USB headset
Hello ladies and gents! Recently, i wanted to "upgrade" my Siberia v2 to a Blue edition with lights and is USB connected. Problem is i don't get any sound, and don't know why. The lights on the headset lights up when it's connected, Steelseries Engine tells me it's connected. The drivers -should-...
Sound & Audio
Steelseries Siberia V2 (non usb) help please?
Im hoping this is dead easy... Im using the headset for when im on skype, i used to have a corsair headset and when i skyped, i was able to talk to my friends + have spotify playing music through the headset and only i could hear it... with the new Steelseries one, if i have spotify on, the...
Sound & Audio
Siberia V2 Steelseries Microphone [FIX]
Hey! Do you have a Siberia V2 Steelseries headphone ? Microphone not working? I have the fix for you. Windows 7 Step 1 : Click start button. Step 2 : Search sound in the search bar.
Sound & Audio
Best SteelSeries Siberia uSB sound card settings?
I have disabled Realtek onboard audio in device manager, should i also disable AMD HD audio device..what is it for? I have no other digital devices,just the 2.1 speakers.
Sound & Audio
SteelSeries USB Siberia Sound Card Problems
Hello... so i bought a pair of Siberia V2's (black version) and later i bought the card itself (black version) so here is the problem since i play a lot of Counter Strike from time to time my left and right channel swap and that's a really big problem and there's this other problem from time...
Sound & Audio

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 06:54.
Twitter Facebook Google+