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Windows 7: Weird sound issues with my m14x..!!

24 Apr 2012   #1

Windows 7 Home Premium 64 bit
Weird sound issues with my m14x..!!

Hello all,

I am new to this forum and this is my first post. Honestly, I joined this forum mainly because of the weird audio issue I've been facing since quite sometime with my new alienware m14x laptop.

When I log onto the system, the login sound plays; and after sometime, I realize that the sound is not playing although the volume is maximum. At this point, when I try to play a song in iTunes or any video on VLC or Windows Media Player, those files don't open/work. I then close all of those files and applications, go to the sound properties and play the system sounds, then the sound is activated!! then it is normal till I get the same problem again sometime later.

Sometimes even if I do that, the sound doesn't work still. I have to restart the system again to make it work. This has been happening since I got this laptop; I am not able to decide whether this is a hardware issue or Windows issue. I cannot again call Dell for another laptop, coz I already replaced the defective piece twice

Its been such a pain since I got this machine. Can anyone please let me know whats wrong with my laptop? Any help is highly appreciated. Thanks a lot in advance.

BTW, my OS is Windows Home Premium 64 bit and Audio: Realtek High Def Audio drivers.


My System SpecsSystem Spec
24 Apr 2012   #2

Windows 10 64 bit

Here is the special Alienware user support section on the Dell community. Best place to get help with an Alienware.
Alienware Club - Dell Community
My System SpecsSystem Spec

 Weird sound issues with my m14x..!!

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