New Gaming Headset not working.

I don't know where else to turn so I thought I would make a post here.

Today I bought these headphones.
Creative Fatal1ty Gaming Headset | Creative Labs Online Store

And they don't work.
When I go into Playback/Recording devices they are not being listed as options, only my regular speakers and mic are being listed. When I plug the Headset in no sound comes through my laptop speakers but it does not come out my headset speakers either.



Some things to know, my computer is Windows 7 64bit And I know the Headphones are not broken. Also, as a reminder, this particular headset plugs into the two Headphone and Mic jacks, not a USB. I have made sure they are plugged into the correct slot. I am on a laptop so I only have the two available jacks. One for Microphone and one for headset.

Have you looked in the Creative support pages for anything unique about these headphones and if anything specific you need to do to get them to work - I agree that these should work "out the box" but it seems strange they are not even recognized when you plug them in - do they appear in Device Manager ?

Creative link for these headphones........

Creative Worldwide Support > Fatal1ty Gaming Headset

I have not, I will now.
I have discovered the mic does work but I'm still not getting any sound out of the headphones. I tested them out on my ipad and they work just fine.