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Windows 7: Problem with DIAMOND XS 5.1/16 bit Sound Card

13 May 2012   #1

Windows 7 Ultimate x64
Problem with DIAMOND XS 5.1/16 bit Sound Card

Hello there
I have DIAMOND XtremeSound 5.1/16 bit Sound Card and I am using Windows 7 Ultimate 64bit , overall I like it but I have a very small issue.
I am getting sound only from one outlet/inlet
Sound card have 3 outlet - Pink - Black and Green
Sub have 3 cables - Pink - Black and Green
Right now I plug cables from subwoofer to my sound card as color coding. If I play any stereo files all speakers working fine. If i play 5.1 movie or sound file than speakers are not working.
If I run test utility to see if all speakers working at that point I am getting sound only from Front Left, Centre and Front Right speakers.
I did some test to see if sound card defective or connection inside subwoofer
here my test result:
If I take pink cable from my subwoofer and plug it to pink input on SC result NO SOUND
If I put pink cable to Green and Black input on SC result NO Sound. same result with Black cable.
I am getting sound only with Green cable and if I plug it to Green input on Sound card. If I use Green cable and plug it to Pink or Black input result NO Sound.
At this point I am not sure its defective Sound Card, Subwoofer internal connection or Driver issue (I am using latest driver from
Please let me know if you need any further info

Thanks for helping me:)

My System SpecsSystem Spec
14 May 2012   #2

Windows 7 Ultimate x64

WOW ....... more than 250 person view but no suggestion or question. Come on guys I need your technical help.
Please help.................
My System SpecsSystem Spec

 Problem with DIAMOND XS 5.1/16 bit Sound Card

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