lenovo pc help with intel h61 sound driver?


  1. Posts : 38
    windows ultimate 64bit
       #1

    lenovo pc help with intel h61 sound driver?


    hi i have just bought my mother a new pc lenovo windows 7 64bit i set it up all working fine but there is no sound? i thought back to vista when there were problems, i have looked at the device manager and it lists intel R h61 express chipset, i tried the lenovo site for downloads but it seems it is for realtek?
    can anyone help me find which driver i need to update, if it is a driver problem?
      My Computer


  2. Posts : 8,135
    Windows 10 64 bit
       #2

    The Intel express chipset and the RealTek sound are two different items. Intel chipset is the motherboard chipset drivers.

    Check the Control Panel/Hardware and Sound and finally the Sound Panel. The "Speakers" need to be set as the default playback device. You can also configure for the correct speaker type and test the speakers from this panel.
      My Computer


  3. Posts : 38
    windows ultimate 64bit
    Thread Starter
       #3

    hi i have looked at everything and it says intel? no realtek anywhere?
      My Computer


  4. Posts : 6,330
    Multi-Boot W7_Pro_x64 W8.1_Pro_x64 W10_Pro_x64 +Linux_VMs +Chromium_VM
       #4

    Without knowing what Lenovo MODEL you have, people can not help with hardware related issues.
    Do you have the MODEL #, and/or a link to the Lenovo Support page for this laptop?

    What does it show in Device Manager for "Audio devices"?
    Any errors in Device Manager?
    Post a screen print.
      My Computer


  5. Posts : 38
    windows ultimate 64bit
    Thread Starter
       #5

    ok i have reinstalled the disk and now have a realtek hd manager audio everything is saying its working and showing the speakers moving up and down to the music but still no sound?
    it is a lenovo desktop model H330, there are no errors in device manager but the realtek info is not there?
      My Computer


  6. Posts : 133
    windows 7 x64 pro sp1
       #6

    go here for your drivers
    Lenovo Support - Drivers & Downloads
      My Computer


  7. Posts : 38
    windows ultimate 64bit
    Thread Starter
       #7

    thanks for that, but no sound?
    it cant be much more than driver issues? its brand new, i am stuck now any other help please?
      My Computer


  8. Posts : 8,135
    Windows 10 64 bit
       #8

    As this is a new PC, you should either be contacting Lenovo for warranty support or if you bought it locally, take it back to the store for exchange. You shouldn't have to troubleshoot or reinstall drivers, etc on a new PC.
      My Computer


  9. Posts : 6,330
    Multi-Boot W7_Pro_x64 W8.1_Pro_x64 W10_Pro_x64 +Linux_VMs +Chromium_VM
       #9

    fireberd said:
    As this is a new PC, you should either be contacting Lenovo for warranty support or if you bought it locally, take it back to the store for exchange. You shouldn't have to troubleshoot or reinstall drivers, etc on a new PC.
    +1, I agree with fireberd.

    Some dumb things I would double-check...

    • Are the speakers connected correctly
    • They are powered on (if needed)
    • The volume is not set to minimum
    • No devices are set to mute
    • The Sound Format is set to a Supported Format (i.e. 24bit, 44100 Hz)
    • Recording and Playback default devices are set correctly


    I also don't understand you saying

    ok i have reinstalled the disk and now have a realtek hd manager audio everything is saying its working and showing the speakers moving up and down to the music but still no sound?
    it is a lenovo desktop model H330, there are no errors in device manager but the realtek info is not there?
    Do you have a Realtek audio device or not?
    What do you see in Device Manager for "Sound, video and game controllers"?
    Can you post a Device Manager screen print like this?

    lenovo pc help with intel h61 sound driver?-auddevsp01.png
      My Computer


 

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