Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Creative SB X-Fi: Speakers refuse to mute upon inserting headphones.

15 Jun 2012   #1

Windows 7 Home Premium 64bit
Creative SB X-Fi: Speakers refuse to mute upon inserting headphones.

As it stands right now, my Creative Soundblaster X-Fi Xtreme Audio Card will not allow me to plug in my headphones via the front panel of my desktop. (This makes sense, as the onboard audio solution was disabled upon installation of the card.)

Thinking that this would only be a minor setback, I purchased a simple Y audio cable that enabled me to plug in both the speakers and the headphones at the same time.

Unfortunately, this does *not* work as well as I intended. (It merely reduces the output of each, while simultaneous emitting sound. Nothing is muted.) Furthermore, it seems I can not get my card to actually *detect* the headphones. Whenever I insert them, it still tells me I have a 2.1 system installed.

Is there anything I can do about this?

My System SpecsSystem Spec
15 Jun 2012   #2

Windows 10 64 bit

Have you tried changing the front panel headphone/mic jacks from the Integrated audio (connection on the motherboard) to a connection on the SoundBlaster? I know that is not possible on some factory PC's (older Dell's had this problem) but on others they have a standard HD audio connection on the motherboard and in those models you can unplug it from the motherboard and connect it to the sound card (in this case the SoundBlaster).

Check the Lenovo documentation on this model and see if there is a separate cable that you can move to the SoundBlaster.

If this is not possible, and you have an open 3 1/2" bay or a 5 1/4" bay (a CD drive bay) you can buy an I/O panel that will give you the headphone/mic capability from the SoundBlaster.

There should be adapters available at places such as or

Here is one that I found doing a google search: FRONTX - FRONT PANEL COMPUTER PORT ( front usb, front ieee 1394 connector, etc )
My System SpecsSystem Spec
15 Jun 2012   #3

Windows 7 Home Premium 64bit

I would advise connecting your computer case's audio jacks to the header pinouts found on the your Xtreme Audio card, then get rid of the "Y" cable and connect your speakers to the output jacks located on the back of the card. Once that is done use the Creative Console to detect your headphones.
When using the "Y" cable, it is not possible for any sound card to detect your headphones.
My System SpecsSystem Spec


 Creative SB X-Fi: Speakers refuse to mute upon inserting headphones.

Thread Tools

Similar help and support threads
Thread Forum
Headphones mute speakers problem
When i plug my headphones into the front panel creative console changes from 5.1 to headphones but it doesn't mute my speakers and auto mute speakers option is checked. Is this because speakers are through optical to a logitech z5500? Also is optical out the best way to send sound to the z5500's?
Sound & Audio
Windows 7 64Bit, Speakers Audible or Mute when Headphones in use.
Seen some posts here in Sound & Audio section regarding this topic. What is the Universal Windows 7 method to do this ^(see title)^ regardless of hardware or drivers used? Edit: Looking for default Windows method to control this function. (Registry or other)
Sound & Audio
Mute Speakers when Headphones are connected
How can I mute the speakers when headphones are connected? I couldn’t find this option in Windows Device Manager nor in Realtek (‘Headphones’ doesn’t appear in both). Here is My Computer Specs: *** OS Version: Microsoft Windows 7 Enterprise, Service Pack 1, 32 bit Processor:...
Sound & Audio
Internal speakers not turning off while inserting headphones
I've Dell N5010 laptop with Win 7 Ultimate 64-bit and IDT sound drivers. The issue I'm facing is that: "The speakers would continue playing even though I plug in my headphones." Both of them work simultaneously... Pls advice me of something quickly............this problem is really...
Sound & Audio
Blue screen when inserting headphones, then no sound.
For a while I got a bluescreen when inserting my headphones. I've fixed it by locking the computer and then inserting them. However, while I don't get a bluescreen, there's just this buzzing sound. It only comes from the left headphone and it's only when I try to play any sort of sound. And no,...
Sound & Audio

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 02:39.
Twitter Facebook Google+