VIA HD Audio Deck - Front panel headphone device not producing sound

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  1. Posts : 31
    Windows 7 Pro x64
    Thread Starter
       #11

    Under the "Independent Headphone" setting, with headphones set as the default device, this is what is shown in the playback devices window:
    VIA HD Audio Deck - Front panel headphone device not producing sound-playbackdevices3.jpg

    Notice that the device is receiving sound. However, there is no sound coming from the headphones.

    bassfisher6522 said:
    That way when the head phones are plugged in, they will be your default listening device and you should have sound and when unplugged your speakers will take over.
    The point of what I am trying to accomplish is to have the headset always plugged in, and be able to switch between my stereo and my headset without having to unplug the headset, and instead simply changing which device is the "default" device.
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  2. Posts : 2,240
    Windows 7 Ultimate 64 bit
       #12

    check your headphones....is there a switch on them to mute sound...I have the Razer Carcharias headset. Like most high end headsets there is an independent volume control with a mute switch. Make sure that it's not in the off position.
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  3. Posts : 2,240
    Windows 7 Ultimate 64 bit
       #13

    Here is what I'm talking about....


    VIA HD Audio Deck - Front panel headphone device not producing sound-headset.png
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  4. Posts : 2,240
    Windows 7 Ultimate 64 bit
       #14

    BTW...what brand is your headset that you are using?
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  5. Posts : 31
    Windows 7 Pro x64
    Thread Starter
       #15

    The headset isn't muted. It's a Steelseries Siberia V2. Volume knob is turned up on the independent volume control, tested by connecting to another device.
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  6. Posts : 2,240
    Windows 7 Ultimate 64 bit
       #16

    Well...I'm out of ideas...I'm betting that it's a setting issue...I just can't pin point it. Maybe someone else might have an idea...one we've over looked...something.
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  7. Posts : 4
    Win 7 64bit home preium
       #17

    Id like to bump this thread because im having an IDENTICAL problem to the OP.

    My motherboard is similar of the same generation (Gigabyte Z77-D3H) and im using Windows 7 64 bit home premium. My audio header is identical to the OPs, and my front panel audio is connected to my motherboard using the HD audio connector.

    If i select redirected headphones in the via deck it works fine and even mutes the speakers if that option is selected (this proves that the font panel HD audio is working)

    However when i select independent headphones, windows shows sounds being played from it (using the playback devices screen) but no sound is coming from the headphones.

    Im using the latest drivers from VIA.

    Is there no solution to this??
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  8. Posts : 4
    Win 7 64bit home preium
       #18

    fireberd said:
    I still think "you can't get there from here" on what you want to do. When you select the headphones as default playback device there is no sound module to generate the audio thus you don't get any sound. You are going to have to leave the Speakers (actually your VIA sound device) set as default playback device and then manually set set the sound routing in the Via control panel when you want to do what you want.
    This is completely untrue (or rather if it is true then its going against the HD Audio specs)

    Front panel audio has its own header which is why you can have independent or redirected output and even swap the front plugs if you want to.
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  9. Posts : 4
    Win 7 64bit home preium
       #19

    I found this on the VIA forums. Problems configuring Via VT2021 - VIA Forums

    In short, the latest 3 versions of the drivers for the VT2021 audio header is bugged. The only solution is to install an older driver (newest with working indept headphones is ver 10100).

    The newest version of the driver on the Gigabyte website is version 10.800a released (13 august) whereas the latest on the VIA website is ver 10.500d.

    I will try both and update with the result.
      My Computer


  10. Posts : 4
    Win 7 64bit home preium
       #20

    It works!


    GOOD NEWS! I just tested the latest 10.800a drivers released just released by gigabyte and now my independent headphones work as they are supposed to!

    To the OP just go to gigabyte and download the latest (august 2012) audio drivers and that should solve your problem :)
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