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Windows 7: Vista audio device not present

09 Aug 2012   #1
nithig

Windows 7 Pro 64bit SP1
 
 
Vista audio device not present

Helping a friend. Wrong forum I know but can't log into Vista section for some reason.

Wonder if anyone can help. My friend's notebook with Vista OP shows "no audio output device is installed".

i went to HP site and d/loaded and installed the audio driver but no change ... also basic steps like restore didn't work.

it is a fairly old computer (7 years) but I would like to get sound back as my friend is in recovery and the computer is a great companion/entertainment for the long hours of bedrest.

Any clues about how I might proceed?

many thanks


My System SpecsSystem Spec
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09 Aug 2012   #2
Sardonicus

Windows 7 Home Premium 64 bit
 
 

Check the BIOS to see if there's an on-board audio option.
If so, make sure it's enabled.
My System SpecsSystem Spec
09 Aug 2012   #3
nithig

Windows 7 Pro 64bit SP1
 
 

thank you Sardonicus- what step do I take to check the BIOS?
My System SpecsSystem Spec
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09 Aug 2012   #4
Sardonicus

Windows 7 Home Premium 64 bit
 
 

What the laptop model?
My System SpecsSystem Spec
09 Aug 2012   #5
nithig

Windows 7 Pro 64bit SP1
 
 

HP Pavilion dv9700 Notebook
My System SpecsSystem Spec
09 Aug 2012   #6
Sardonicus

Windows 7 Home Premium 64 bit
 
 

Restart the Notebook.
Press the "F2" key immediately as your computer powers itself back on.
This will access the BIOS of your HP Pavilion DV9700.
My System SpecsSystem Spec
09 Aug 2012   #7
nithig

Windows 7 Pro 64bit SP1
 
 

thank you!
My System SpecsSystem Spec
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Reply

 Vista audio device not present




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