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Realtek HD Audio Manager Completely Missing After Clean Install
Hi There!
I'm new to both this forum and other help sites, not to mention I have all the computer literacy of a brick, well maybe not that bad, as I can install and update programs, but going in and really tinkering around, I don't dare do without some seriously detailed instructions. Please, be very patient with me and explain things in very basic English so I can follow you. I realize this is more of a Windows 7 site and not a basic Vista site, but when I Googled my problem, your site came up with a thread that about covered my problem, except for a few little details that may or may not change your replies to it. The thread I speak of was by a member named NTexan from 2010.
However, I'll explain my own experiences and hopefully you guys can give me the correct link(s) to fix the whole thing. A while back I was having some serious glitches with my computer and called MSN Support and they decided I needed to do a clean install, which I did, as they talked me through it.
Well a while later I not only noticed my entire Realtek Audio Manager was missing (That means files, icon, manager, etc, nothing is there any where on the computer. It is completely gone.) and that I could no longer use my head phones, or even my microphone (both jacks are in the front) and if that wasn't irritating enough, I also can't use my "Audio Recorder" that comes with my computer, or the fancier one I had downloaded and used all the time before. I can hear audio through my speakers quite fine when I play audio or video files, but the audio recording programs don't hear it, and so can't record them.
Unfortunately I can't give you all the info that was requested when I registered, as I don't even know where to look at this point, but I put the basic info that I do know, which is Vista 32 bit, Home Premium, running on an emachines T5274 PC. Oh and I'm on dial up if that actually means anything.
I just want to get my Realtek HD Audio Manager back so I can get the rest of the other problems sorted out, which I'm hoping this will do. I tried going to the Realtek site itself, but all I get is a confusing collection of driver downloads. I assume that downloading the drivers won't get me the actual program, and I've gone all over the web trying to find even one place where I can download it from with of course no success. I tried e-mailing the Realtek techs several times over several months (yes, this has been going on for that long.) and they never once responded, and I used not only their main tech address, but a couple of the other ones, just to try to get someone to respond with some info.
Anyway, I would like to avoid all the trouble others have had trying to find and download the correct files, as quite frankly, if I mess this up, I doubt I can fix it by myself, so it's up to you guys!
Sorry for the long post, but better too much info, than not enough. If you need even more, please give me the dummies explanation of exactly where to locate it because I'm flying blind here.
Oh, one last thing, a friend thought I'm missing audio files that weren't installed when I had to re-install stuff and should be on a disc that comes with the computer, but the only disc I can now find is the OS disc. She said there should be a second one, but for the life of me I have no idea where that may have gotten off to. I wish I knew someone with the same OS, computer, etc, that could make a copy of the second disc or at least the audio files for me, or post the files to a site I can download them from, but no one seems to use an emachines as it's a cheap piece of garbage but all I can afford presently. So that is it. Why is it impossible to find the Realtek Audio manager program itself to download, and only the drivers are available? Makes no sense at all.
Anyway, thank you to those taking the time to read all this and/or provide me with assistance!
Cookiebear