conextant internal laptop soundcard problem

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  1. Posts : 7
    Windows 7 Ultimate 64bit
       #1

    conextant internal laptop soundcard problem


    The problem occured last week while playing some moonbase alpha, my speakers basically cut out while playing however windows believes it is still outputting sound to them, if i plug a jack into either of the speaker or microphone jacks and remove it the problem is instantly fixed and sound continues as normal for up to around 10 minutes when it happens again.
    I can fix it again for 10 minutes by switching from the playback tab to the recording tab in the sound properties menu, i have tried reinstalling drivers that came with my laptop and drivers from other sources, i have tried drivers that are older than mine, i have also tried using the default driver windows 7 assigns it "intel HD audio"
    the device is shown as conexant smartaudio HD
    I have tried my volumes, my balance and i have played about a little with the sound properties and with the smartaudio application.
    I have also tried restoring to an earlier point before the problem happened and before i even installed moonbase, windows troubleshooter reports no problems.
    Specs and dxdiag are below,
    Many thanks,
    Ben.

    Specifications
    Notebook A15HC Gaming Notebook 15.6" Full HD 1920x1080 Display w/ Built-in 1.3MP Webcam, HDMI Port, Li-Ion Battery, & Universal AC Adapter
    CPU Intel® Core™ i7-2670QM Mobile Processor 2.20 GHz 6M Intel Smart Cache, Max Turbo Freq. 3.10 GHz
    Motherboard Intel HM65 Chipset Mainboard
    Memory 8GB (4GBx2) DDR3-1333 SODIMM Memory
    Video Card NVIDIA GeForce GT 540M 2GB PCIe Video
    Hard Drive
    500GB 5400RPM SATA300 Hard Drive
    Optical Drive
    8X DVD±R/RW/4X +DL Super-Multi Drive (NB-353-DVDRW)
    Sound
    Built-in 3D Premium Surround Sound
    Wireless Network Card
    Built-in Wireless b/g/n + Bluetooth v3.0 WiFi Combo Card
    Speakers
    Built-in Stereo Speakers System
    Network
    Built-in 10/100/1000 Mbps Network Card
    Keyboard
    Built-in Keyboard
    Mouse
    Built-in Touchpad
    Flash media
    Built-In 3in1 Media Reader
    Battery
    6-cells Li-Ion Battery Pack 4800mAh

    Code:
     
    Dxdiag:
     
    ------------------
    System Information
    ------------------
    Time of this report: 8/29/2012, 12:37:27
    Machine name: BENPC
    Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7600) (7600.win7_gdr.120503-2030)
    Language: English (Regional Setting: English)
    System Manufacturer: PEGATRON CORPORATION
    System Model: A15
    BIOS: BIOS Date: 06/17/11 09:22:36 Ver: 04.06.03
    Processor: Intel(R) Core(TM) i7-2670QM CPU @ 2.20GHz (8 CPUs), ~2.2GHz
    Memory: 4096MB RAM
    Available OS Memory: 4008MB RAM
    Page File: 3671MB used, 4340MB available
    Windows Dir: C:\Windows
    DirectX Version: DirectX 11
    DX Setup Parameters: None
    User DPI Setting: Using System DPI
    System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
    DxDiag Version: 6.01.7600.16385 32bit Unicode
     
    ------------
    DxDiag Notes
    ------------
    Display Tab 1: No problems found.
    Sound Tab 1: No problems found.
    Input Tab: No problems found.
     
    --------------------
    DirectX Debug Levels
    --------------------
    Direct3D: 0/4 (retail)
    DirectDraw: 0/4 (retail)
    DirectInput: 0/5 (retail)
    DirectMusic: 0/5 (retail)
    DirectPlay: 0/9 (retail)
    DirectSound: 0/5 (retail)
    DirectShow: 0/6 (retail)
     
    ---------------
    Display Devices
    ---------------
    Card name: Intel(R) HD Graphics Family
    Manufacturer: Intel Corporation
    Chip type: Intel(R) HD Graphics Family
    DAC type: Internal
    Device Key: Enum\PCI\VEN_8086&DEV_0116&SUBSYS_20801B0A&REV_09
    Display Memory: 1696 MB
    Dedicated Memory: 64 MB
    Shared Memory: 1632 MB
    Current Mode: 1920 x 1080 (32 bit) (59Hz)
    Monitor Name: Generic PnP Monitor
    Monitor Model: unknown
    Monitor Id: LGD02C6
    Native Mode: 1920 x 1080(p) (59.934Hz)
    Output Type: Internal
    Driver Name: igdumd64.dll,igd10umd64.dll,igd10umd64.dll,igdumdx32,igd10umd32,igd10umd32
    Driver File Version: 8.15.0010.2291 (English)
    Driver Version: 8.15.10.2291
    DDI Version: 10.1
    Driver Model: WDDM 1.1
    Driver Attributes: Final Retail
    Driver Date/Size: 1/27/2011 01:57:14, 7470080 bytes
    WHQL Logo'd: Yes
    WHQL Date Stamp: 
    Device Identifier: {D7B78E66-4256-11CF-4970-8A00A9C2C535}
    Vendor ID: 0x8086
    Device ID: 0x0116
    SubSys ID: 0x20801B0A
    Revision ID: 0x0009
    Driver Strong Name: oem8.inf:Intel.Mfg.NTamd64:iSNBM0:8.15.10.2291:pci\ven_8086&dev_0116
    Rank Of Driver: 00E62001
    Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_C ModeVC1_C 
    Deinterlace Caps: {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering 
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch 
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend 
    {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering 
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch 
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend 
    {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering 
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch 
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend 
    {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering 
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch 
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend 
    {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering 
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch 
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend 
    {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering 
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch 
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend 
    {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering 
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch 
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend 
    {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering 
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch 
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend 
    D3D9 Overlay: Supported
    DXVA-HD: Supported
    DDraw Status: Enabled
    D3D Status: Enabled
    AGP Status: Enabled
     
    -------------
    Sound Devices
    -------------
    Description: Speakers (Conexant SmartAudio HD)
    Default Sound Playback: Yes
    Default Voice Playback: Yes
    Hardware ID: HDAUDIO\FUNC_01&VEN_14F1&DEV_5069&SUBSYS_1B0A2092&REV_1003
    Manufacturer ID: 1
    Product ID: 100
    Type: WDM
    Driver Name: CHDRT64.sys
    Driver Version: 8.54.0002.0000 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: Yes
    Date and Size: 2/16/2011 03:26:22, 1581184 bytes
    Other Files: 
    Driver Provider: Conexant
    HW Accel Level: Basic
    Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No
     
    ---------------------
    Sound Capture Devices
    ---------------------
    Description: Internal Microphone (Conexant SmartAudio HD)
    Default Sound Capture: Yes
    Default Voice Capture: Yes
    Driver Name: CHDRT64.sys
    Driver Version: 8.54.0002.0000 (English)
    Driver Attributes: Final Retail
    Date and Size: 2/16/2011 03:26:22, 1581184 bytes
    Cap Flags: 0x1
    Format Flags: 0xFFFFF
     
    -------------------
    DirectInput Devices
    -------------------
    Device Name: Mouse
    Attached: 1
    Controller ID: n/a
    Vendor/Product ID: n/a
    FF Driver: n/a
     
    Device Name: Keyboard
    Attached: 1
    Controller ID: n/a
    Vendor/Product ID: n/a
    FF Driver: n/a
     
    Device Name: HID-compliant consumer control device
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0xFEEB, 0xDEEF
    FF Driver: n/a
     
    Device Name: Micr
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x045E, 0x0745
    FF Driver: n/a
     
    Device Name: Micr
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x045E, 0x0745
    FF Driver: n/a
     
    Device Name: Micr
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x045E, 0x0745
    FF Driver: n/a
     
    Device Name: Micr
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x045E, 0x0745
    FF Driver: n/a
     
    Device Name: Micr
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x045E, 0x0745
    FF Driver: n/a
     
    Poll w/ Interrupt: No
     
    -----------
    USB Devices
    -----------
    + USB Root Hub
    | Vendor/Product ID: 0x8086, 0x1C26
    | Matching Device ID: usb\root_hub20
    | Service: usbhub
    | 
    +-+ Generic USB Hub
    | | Vendor/Product ID: 0x8087, 0x0024
    | | Location: Port_#0001.Hub_#0002
    | | Matching Device ID: usb\class_09
    | | Service: usbhub
     
    ----------------
    Gameport Devices
    ----------------
     
    ------------
    PS/2 Devices
    ------------
    + Standard PS/2 Keyboard
    | Matching Device ID: *pnp0303
    | Service: i8042prt
    | 
    + HID Keyboard Device
    | Vendor/Product ID: 0x045E, 0x0745
    | Matching Device ID: hid_device_system_keyboard
    | Service: kbdhid
    | 
    + Terminal Server Keyboard Driver
    | Matching Device ID: root\rdp_kbd
    | Upper Filters: kbdclass
    | Service: TermDD
    | 
    + Finger Sensing Pad
    | Matching Device ID: *stlc060
    | Upper Filters: fspad_wlh64
    | Service: i8042prt
    | 
    + HID-compliant mouse
    | Vendor/Product ID: 0x045E, 0x0745
    | Matching Device ID: hid_device_system_mouse
    | Service: mouhid
    | 
    + Terminal Server Mouse Driver
    | Matching Device ID: root\rdp_mou
    | Upper Filters: mouclass
    | Service: TermDD
     
    ------------------------
    Disk & DVD/CD-ROM Drives
    ------------------------
    Drive: C:
    Free Space: 373.1 GB
    Total Space: 471.8 GB
    File System: NTFS
    Model: ST9500420AS
     
    Drive: D:
    Free Space: 2.5 GB
    Total Space: 5.0 GB
    File System: NTFS
    Model: ST9500420AS
     
    Drive: E:
    Model: HL-DT-ST DVDRAM GT40N
    Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7600.16385 (English), , 0 bytes
     
    --------------
    System Devices
    --------------
    Name: High Definition Audio Controller
    Device ID: PCI\VEN_8086&DEV_1C20&SUBSYS_20921B0A&REV_05\3&11583659&0&D8
    Driver: n/a
     
    Name: 2nd generation Intel® Core™ processor family PCI Express Controller - 0101
    Device ID: PCI\VEN_8086&DEV_0101&SUBSYS_20941B0A&REV_09\3&11583659&0&08
    Driver: n/a
     
    Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 6 - 1C1A
    Device ID: PCI\VEN_8086&DEV_1C1A&SUBSYS_20941B0A&REV_B5\3&11583659&0&E5
    Driver: n/a
     
    Name: Atheros AR8151 PCI-E Gigabit Ethernet Controller (NDIS 6.20)
    Device ID: PCI\VEN_1969&DEV_1083&SUBSYS_208D1B0A&REV_C0\4&1103D9C7&0&00E5
    Driver: n/a
     
    Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 4 - 1C16
    Device ID: PCI\VEN_8086&DEV_1C16&SUBSYS_20941B0A&REV_B5\3&11583659&0&E3
    Driver: n/a
     
    Name: Atheros AR9002WB-1NG Wireless Network Adapter #1
    Device ID: PCI\VEN_168C&DEV_002B&SUBSYS_0C031B9A&REV_01\4&25CFAFF5&0&00E1
    Driver: n/a
     
    Name: Intel(R) HM65 Express Chipset Family LPC Interface Controller - 1C49
    Device ID: PCI\VEN_8086&DEV_1C49&SUBSYS_20941B0A&REV_05\3&11583659&0&F8
    Driver: n/a
     
    Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 2 - 1C12
    Device ID: PCI\VEN_8086&DEV_1C12&SUBSYS_20941B0A&REV_B5\3&11583659&0&E1
    Driver: n/a
     
    Name: NVIDIA GeForce GT 540M
    Device ID: PCI\VEN_10DE&DEV_0DF4&SUBSYS_208F1B0A&REV_A1\4&2B9FFA12&0&0008
    Driver: n/a
     
    Name: Intel(R) Management Engine Interface
    Device ID: PCI\VEN_8086&DEV_1C3A&SUBSYS_20941B0A&REV_04\3&11583659&0&B0
    Driver: n/a
     
    Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 1 - 1C10
    Device ID: PCI\VEN_8086&DEV_1C10&SUBSYS_20941B0A&REV_B5\3&11583659&0&E0
    Driver: n/a
     
    Name: Renesas Electronics USB 3.0 Host Controller
    Device ID: PCI\VEN_1033&DEV_0194&SUBSYS_20931B0A&REV_04\4&34F9DAD2&0&00E3
    Driver: n/a
     
    Name: Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C2D
    Device ID: PCI\VEN_8086&DEV_1C2D&SUBSYS_20941B0A&REV_05\3&11583659&0&D0
    Driver: n/a
     
    Name: Intel(R) Mobile Express Chipset SATA AHCI Controller
    Device ID: PCI\VEN_8086&DEV_1C03&SUBSYS_20941B0A&REV_05\3&11583659&0&FA
    Driver: n/a
     
    Name: Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C26
    Device ID: PCI\VEN_8086&DEV_1C26&SUBSYS_20941B0A&REV_05\3&11583659&0&E8
    Driver: n/a
     
    Name: Intel(R) HD Graphics Family
    Device ID: PCI\VEN_8086&DEV_0116&SUBSYS_20801B0A&REV_09\3&11583659&0&10
    Driver: n/a
     
    Name: Intel(R) 6 Series/C200 Series Chipset Family SMBus Controller - 1C22
    Device ID: PCI\VEN_8086&DEV_1C22&SUBSYS_20941B0A&REV_05\3&11583659&0&FB
    Driver: n/a
     
    Name: 2nd generation Intel® Core™ processor family DRAM Controller - 0104
    Device ID: PCI\VEN_8086&DEV_0104&SUBSYS_20941B0A&REV_09\3&11583659&0&00
    Driver: n/a
     
    ------------------
    DirectShow Filters
    ------------------
     
    DirectShow Filters:
    WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7600.16385
    WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7600.16385
    WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7600.16385
    MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7600.16385
    Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7600.16385
    WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7600.16385
    WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7600.16597
    Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7600.16385
    Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7600.16385
    WMT VIH2 Fix,0x00200000,1,1,WLXVAFilt.dll,15.04.3555.0308
    Record Queue,0x00200000,1,1,WLXVAFilt.dll,15.04.3555.0308
    WMT Switch Filter,0x00200000,1,1,WLXVAFilt.dll,15.04.3555.0308
    WMT Virtual Renderer,0x00200000,1,0,WLXVAFilt.dll,15.04.3555.0308
    WMT DV Extract,0x00200000,1,1,WLXVAFilt.dll,15.04.3555.0308
    WMT Virtual Source,0x00200000,0,1,WLXVAFilt.dll,15.04.3555.0308
    WMT Sample Information Filter,0x00200000,1,1,WLXVAFilt.dll,15.04.3555.0308
    DV Muxer,0x00400000,0,0,qdv.dll,6.06.7600.16385
    Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7600.16905
    WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7600.16385
    Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7600.16385
    AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7600.16905
    VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7600.16905
    SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7600.16724
    Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,6.01.7140.0000
    AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7600.16724
    StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7600.16724
    MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7600.16905
    MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7600.16905
    SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7600.16905
    VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7600.16385
    MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7600.16724
    Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7600.16385
    SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7600.16724
    Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7600.16385
    Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7600.16905
    MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7600.16905
    DV Splitter,0x00600000,1,2,qdv.dll,6.06.7600.16385
    Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7600.16905
    Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7600.16385
    ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7600.16905
    Video Renderer,0x00800001,1,0,quartz.dll,6.06.7600.16905
    MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7600.16724
    Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.06.7600.16905
    Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7600.16905
    Video Renderer,0x00400000,1,0,quartz.dll,6.06.7600.16905
    File Writer,0x00200000,1,0,WLXVAFilt.dll,15.04.3555.0308
    VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7600.16385
    WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7600.16385
    VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7600.16385
    File writer,0x00200000,1,0,qcap.dll,6.06.7600.16385
    iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7600.16385
    iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7600.16385
    DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7600.16905
    Overlay Mixer2,0x00200000,1,1,qdvd.dll,6.06.7600.16905
    AVI Draw,0x00600064,9,1,quartz.dll,6.06.7600.16905
    RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,
    Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7600.16385
    WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7600.16385
    MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7600.16724
    DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7600.16385
    SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7600.16385
    Null Renderer,0x00200000,1,0,qedit.dll,6.06.7600.16385
    MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7600.16867
    Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7600.16385
    StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7600.16724
    Smart Tee,0x00200000,1,2,qcap.dll,6.06.7600.16385
    Overlay Mixer,0x00200000,0,0,qdvd.dll,6.06.7600.16905
    AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7600.16905
    AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7600.16905
    Wave Parser,0x00400000,1,1,quartz.dll,6.06.7600.16905
    MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7600.16905
    Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7600.16905
    File stream renderer,0x00400000,1,1,quartz.dll,6.06.7600.16905
    Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7140.0000
    StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7600.16724
    AVI Mux,0x00200000,1,0,qcap.dll,6.06.7600.16385
    Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7600.16905
    File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7600.16905
    File Source (URL),0x00400000,0,1,quartz.dll,6.06.7600.16905
    Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7600.16385
    Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7600.16385
    BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7600.16867
    MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7600.16905
     
    WDM Streaming Tee/Splitter Devices:
    Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7600.16385
     
    Video Compressors:
    WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7600.16385
    WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7600.16385
    MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7600.16385
    DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7600.16385
    MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7600.16905
    Cinepak Codec by Radius,0x00200000,1,1,qcap.dll,6.06.7600.16385
    Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7600.16385
    Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7600.16385
    Microsoft RLE,0x00200000,1,1,qcap.dll,6.06.7600.16385
    Microsoft Video 1,0x00200000,1,1,qcap.dll,6.06.7600.16385
     
    Audio Compressors:
    WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7600.16385
    WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7600.16385
    IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7600.16905
    PCM,0x00200000,1,1,quartz.dll,6.06.7600.16905
    Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7600.16905
    GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7600.16905
    CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7600.16905
    CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7600.16905
    MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7600.16905
     
    Audio Capture Sources:
    Internal Microphone (Conexant S,0x00200000,0,0,qcap.dll,6.06.7600.16385
     
    PBDA CP Filters:
    PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7600.16724
    PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7600.16724
    PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7600.16724
     
    Midi Renderers:
    Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7600.16905
    Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7600.16905
     
    WDM Streaming Capture Devices:
    Conexant HD Audio capture,0x00200000,1,1,ksproxy.ax,6.01.7600.16385
    Conexant HD Audio capture,0x00200000,1,1,ksproxy.ax,6.01.7600.16385
    ,0x00000000,0,0,,
    ,0x00000000,0,0,,
    USB2.0 UVC 1.3M Webcam,0x00200000,1,2,ksproxy.ax,6.01.7600.16385
     
    WDM Streaming Rendering Devices:
    ,0x00000000,0,0,,
    ,0x00000000,0,0,,
    Conexant HD Audio headphone,0x00200000,1,1,ksproxy.ax,6.01.7600.16385
    Conexant HD Audio output,0x00200000,1,1,ksproxy.ax,6.01.7600.16385
     
    BDA Network Providers:
    Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7600.16867
    Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7600.16867
    Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7600.16867
    Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7600.16867
    Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7600.16867
     
    Video Capture Sources:
    USB2.0 UVC 1.3M Webcam,0x00200000,1,2,ksproxy.ax,6.01.7600.16385
     
    Multi-Instance Capable VBI Codecs:
    VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7600.16385
     
    BDA Transport Information Renderers:
    BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7600.16867
    MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7600.16867
     
    BDA CP/CA Filters:
    Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7600.16899
    Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7600.16899
    PTFilter,0x00200000,0,0,EncDec.dll,6.06.7600.16899
    XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7600.16899
     
    WDM Streaming Communication Transforms:
    Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7600.16385
     
    Audio Renderers:
    Speakers (Conexant SmartAudio H,0x00200000,1,0,quartz.dll,6.06.7600.16905
    Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7600.16905
    Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7600.16905
    DirectSound: Speakers (Conexant SmartAudio HD),0x00200000,1,0,quartz.dll,6.06.7600.16905
     
    ---------------
    EVR Power Information
    ---------------
    Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality) 
    Quality Flags: 2576
    Enabled:
    Force throttling
    Allow half deinterlace
    Allow scaling
    Decode Power Usage: 100
    Balanced Flags: 1424
    Enabled:
    Force throttling
    Allow batching
    Force half deinterlace
    Force scaling
    Decode Power Usage: 50
    PowerFlags: 1424
    Enabled:
    Force throttling
    Allow batching
    Force half deinterlace
    Force scaling
    Decode Power Usage: 0
    Last edited by Brink; 08 Nov 2012 at 15:11. Reason: code box
      My Computer


  2. Posts : 8,135
    Windows 10 64 bit
       #2

    None of that diagnosiic data is needed. Just fill in the information for the "My System Specs".

    First suggestion, go to the Device Manager and uninstall the sound device there and then restart the PC and when Windows starts it will detect and reinstall the sound. If there is a corruption between Windows and the sound card this will fix it.

    In the Device Manager, RIGHT click on the entry for the Sound Device, then LEFT click "Uninstall" DO NOT check the box to uninstall the drivers. Then restart the PC.
      My Computer


  3. Posts : 7
    Windows 7 Ultimate 64bit
    Thread Starter
       #3

    I have already tried that, the sound still cuts out, Thanks for your input though, filled in my specs, first time here sorry.
      My Computer


  4. Posts : 8,135
    Windows 10 64 bit
       #4

    Are you using Conexant drivers from the PC/Motherboard vendor? if not that is the next suggestion. Non-vendor drivers either do not work or do not work correctly in many cases. I know you have said you tried other drivers, but if they were not the Pegatron provided drivers that can be an issue.

    There could also be other problems such as a hardware problem or a Windows OS problem (if its a Windows problem it will take a complete reinstall).
      My Computer


  5. Posts : 7
    Windows 7 Ultimate 64bit
    Thread Starter
       #5

    I was dreading a reinstall, i am using the drivers provided with the laptop, i did try some from other sources but ultimately i always reinstall the vendor supplied drivers after a negative outcome.
      My Computer


  6. Posts : 8,135
    Windows 10 64 bit
       #6

    A reinstall is the last resort, if nothing else works. I don't like to do it either and only do reinstalls (I do part-time PC repair) at clients when absolutely needed.

    There could be some program that is loaded at startup that is causing the problem. Look at what is loaded at startup and what is in the "notification area" (Used to be called the sys tray) in the lower right of the task bar.

    This is one of those things that can be difficult to find, assuming its not a hardware problem.
      My Computer


  7. Posts : 7
    Windows 7 Ultimate 64bit
    Thread Starter
       #7

    i have disabled everything except necessary things under msconfig, will reboot and report back later, have stuff to do at the moment
      My Computer


  8. Posts : 7
    Windows 7 Ultimate 64bit
    Thread Starter
       #8

    disabling everything (excluding official windows services) except my nvidia panel, sound panel and touchpad didn't seem to work
      My Computer


  9. Posts : 7
    Windows 7 Ultimate 64bit
    Thread Starter
       #9

    Have installed many variants of Linux and the problem still persists, now back on windows 7 ultimate still with the problem
      My Computer


  10. Posts : 1
    Windows 7 Home Premium 64bit
       #10

    Hey there, I just wanted to say that I seem to be having the same problem. I've taken to watching films on my laptop with my finger hovering over the mouse button in order to mute and unmute the sound as quickly as possible This is just an impression I have, but it seems that the amount of time between when I restore the sound and when it cuts out again decreases in proportion to both increasing volume and increasing amount of time that audio has been playing.

    Like bv2490, I have reinstalled the driver and restored to before a time when the problem occurred. Any further suggestions, aside from a reinstall?
      My Computer


 
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