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Windows Audio/Windows End Point Services crash
I have a very strange problem; hope someone has the answer to this one. On my new Windows 7 CPU a little red x appears next the the speaker icon every time I closed down certain programs. The programs I use that cause this to happen are Publisher 2003, FrontPage 2003 (yes, I still use that for some older web sites I work on), and yes, Solitaire XP. All of these are XP programs, but all work fine in Win 7. I can easily get the sound to work by clicking the speaker icon and letting the Fix wizard fix it-takes just a few seconds. Below is the error message I get. Any ideas on how I can stop this from happening, other than not using the programs I mentioned?
Playing Audio Publisher details
Issues found
One or more audio service isn't running
Both the Windows Audio and the Windows Audio End Point Builder services must be running for audio to work correctly. Atleast one of these services isn't running. Fixed
Start required audio services Completed
Potential issues that were checked
Check audio deviceCheck audio device
There might be a problem with your audio device. Issue not present
Audio device is disabledAudio device is disabled
The audio device you selected is currently turned off in Windows. Issue not present
Low audio device volumeLow audio device volume
Audio device volume might be too low to hear. Issue not present
Audio device mutedAudio device muted
Audio can't play if the device is muted. Issue not present
Audio device isn't set as defaultAudio device isn't set as default
The default audio device is usually used to play or record sounds on your computer. Issue not present
The speaker, headset or headphone is unpluggedThe speaker, headset or headphone is unplugged
An audio device must be plugged in to play or record sound. Issue not present
Issues found Detection details
6 One or more audio service isn't running Fixed
Both the Windows Audio and the Windows Audio End Point Builder services must be running for audio to work correctly. Atleast one of these services isn't running.
Start required audio services Completed
Start the Windows Audio and the Windows Audio End Point Builder services
Potential issues that were checked Detection details
Check audio device Issue not present
There might be a problem with your audio device.
6 Audio device is disabled Issue not present
The audio device you selected is currently turned off in Windows.
Device state
State information about the audio device.
State: Enabled
Status code: 1
Help link: DEVICE_STATE_XXX Constants
6 Low audio device volume Issue not present
Audio device volume might be too low to hear.
Volume level
Level of volume used for audio playback.
Volume: 75%
Audio device muted Issue not present
Audio can't play if the device is muted.
Audio device isn't set as default Issue not present
The default audio device is usually used to play or record sounds on your computer.
The speaker, headset or headphone is unplugged Issue not present
An audio device must be plugged in to play or record sound.
Detection details
Audio endpoint
Type of audio device being diagnosed.
Endpoint: Speakers
Headphones
Headset Earphone
Installed audio devices
This file contains the details stored in the registry for all installed audio devices.
File Name: Registry log.reg
Collection information
Computer Name: PETERSENDESKTOP
Windows Version: 6.1
Architecture: amd64
Time: Monday, September 03, 2012 1:09:41 PM
Publisher details
Sound
Troubleshoot problems that prevent your computer from playing or recording sound.
Package Version: 1.0
Publisher: Microsoft Windows
Playing Audio
Play sounds and other audio such as music files.
Package Version: 1.0
Publisher: Microsoft Corporation
Hardware and Devices
Use hardware and access devices connected to your computer.
Package Version: 1.1
Publisher: Microsoft Windows
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