No sound - Windows only showing front jack and not rear jack


  1. Posts : 3
    Windows 7 Professional x64
       #1

    No sound - Windows only showing front jack and not rear jack


    Hi everyone,

    I recently reinstalled Windows 7 pro on my PC. Sound was working fine before. Now Windows only shows a front jack in the sound playback device settings. There is no front jack, however, only a rear jack and it is not working. If I play music the levels monitor shows sound playing, but nothing comes out the rear 3.5mm headphones jack. Drivers all claim to be correct and up to date. I tried disabling the "Audio legacy front panel" in BIOS, and left audio set to enabled, to no avail. I attach a screenshot. Any suggestions?

    Many thanks for any ideas!
    Attached Thumbnails Attached Thumbnails No sound - Windows only showing front jack and not rear jack-sound-issues.jpg  
      My Computer


  2. Posts : 6,879
    Win 7 Ultimate x64
       #2

    bobsy welcome to the Seven Forums.

    You need to install the driver for your sound, as it is currently running on the default Windows audio driver. Can;t tell you what it is you need as you didn't include the make and model of either the computer or motherboard.
      My Computer


  3. Posts : 3
    Windows 7 Professional x64
    Thread Starter
       #3

    Hi stormy13, many thanks for your reply. My PC was custom built and so doesn't have a make. It has an Intel Desktop Board. I can't find a model number written on it, unfortunately. Anyway - Intel has a driver update utility so I will try that and let you know how it goes. My Ethernet connection (also on-board) is also showing up as not working properly in Device Manager. I don't use it so it wasn't bothering me and I hadn't made the connection until now...
      My Computer


  4. Posts : 3
    Windows 7 Professional x64
    Thread Starter
       #4

    And... bingo! Two problems solved in one go. A whole bunch of drivers needed updating. Moral of the story: Just because Windows says the drivers are up to date, it doesn't mean they are. Many thanks stormy13 for your help. By the way, it turns out I have a DQ57TM board.
      My Computer


  5. Posts : 6,879
    Win 7 Ultimate x64
       #5

    You're welcome.

    With now knowing what motherboard you have you can also get the audio drivers from here,

    Latest Realtek HD Audio Driver Version

    Maybe evern bookmark this link,

    http://downloadcenter.intel.com/Sear...p+Board+DQ57TM

    if you ever re-install Windows again as well.
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 00:51.
Find Us