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Windows 7: Monaural Rather Than True Stereo ?

02 Dec 2012   #1

Windows 7 64bit
Monaural Rather Than True Stereo ?


Will try to describe my problem as best I can.

I have a 3 yr old Desktop HP PC.
If I remember right, it came with "integrated audio," but I might be wrong with this.

Have the Creative SoundBlaster audio setup/program too.

Just bought a new pair of Logitech desktop speakers.
Not too expensive; only about $ 25 or so.
Nice sound, but:

If I do the speaker test that is on one of their menus (the Creative menu), and click the left speaker, sound comes out of both speakers. Same if I click the right speaker; sound again comes out of both. Now that I am aware of it, DVD's and other sounds also seem monaural from both speakers; each speaker playing the same thing.

There are all sorts of options, but I can find none that say "Balance" as I would expect. Also, no balance knob on speakers.

It seems as if the system is working in a monaural mode, rather than stereo.
All the cables, etc are stereo, and I am feeding them into the green Line-In jack on the back of the PC.

Anyone have any ideas as to what my problem might be, or how to change it from, apparently, Monaural to true Stereo. I looked in Device Manager settings for sound, and everywhere else that has a sound option screen, but nothing seems appropriate, or works.

I dumped the old speakers, so have no idea if the same with them, or a problem with these new Logitech ones. My "guess" is that the old ones probably played the same way, and my problem is with some setting in ther PC rather than the new speakers, but...?

Any thoughts ?


My System SpecsSystem Spec
02 Dec 2012   #2

Windows 10 64 bit

It sounds like you have Integrated Audio (whatever hardware chip that is - could be RealTek, could be something else) and the Creative/SoundBlaster software enhancement add-on.

If you have a headset, plug that into either the front panel Headset jack or the rear GREEN speaker jack and see if you have the same "mono" issue. If not, then the speakers are the problem. If you get the same thing with the headset plugged in, go to the Control Panel/Hardware and Sound and finally the Sound panel. In the playback section your "Speakers" (integrated sound) should be set as the default playback device. You can also check speaker configuration -type of speakers and also test them in this panel.

If you still have problems, check what sound driver you have. In most cases, the PC Vendor (in this case HP) sound drivers are preferred. Non-Vendor drivers can either not work or not work correctly.

Please fill in the My System Specs, it helps us to try and help you. You can download the free Speccy program which will profile your hardware. Speccy - System Information - Free Download
My System SpecsSystem Spec
03 Dec 2012   #3

Windows 7 64bit
From OP: Speccy


Much thanks for help; very appreciated.

Downloaded and ran Speccy as you suggested.
What a really neat program; didn't know about it.

What is it you would like me to do with the generated text file ?
Should I send it to you/Forum for records, or... ?

My System SpecsSystem Spec

03 Dec 2012   #4

Windows 10 64 bit

Fill in the "My System Specs" found in your "User CP". That way anyone that tries to help you knows what your hardware is. Without that we can only guess or offer general suggestions.
My System SpecsSystem Spec

 Monaural Rather Than True Stereo ?

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