No sound in headphones

I have Windows 7 64 bit and when I boot up windows without headphones plugged in, the sound works fine through the speakers but when I plug in the headphones they do not work. If I unplug the headphones, the sound starts coming out of the speakers. I have tried manually switching devices but that didn't work either and if I try to adjust volume the sound mixer crashes.

I just have integrated audio (device manager lists it as High Definition Audio Device and IDT High Definition Audio CODEC).

If I plug in the headphones and then start the laptop, the sound works fine through the headphones.

Any info on what may be going on?

Thanks.

Zodiac

So device manager lists the device and the driver is installed, right? what are the control panel options for the headphones/speakers? could you use the snipping tool (type snip in search) and make a screenshot and upload it to us?

ken

Thanks for the quick reply,

Yes everything is installed and working fine in device manager and here are the screenshots (I already booted the laptop with headphones in) let me know if you need anything else.

Thanks.

Choose "speakers and default headphones" as the default audio playback device.

These USB headphones, or do they plug into the speaker/headphone jack?

torrentg said:

Choose "speakers and default headphones" as the default audio playback device.

That's what it is normally set to when the headphones aren't plugged in but as soon as I plug in the headphones, it changes the default device.

stormy13 said:

These USB headphones, or do they plug into the speaker/headphone jack?

They plug into the headphone jack.

IDT High Definition Audio equals Conexant High-Definition Audio Chip.

Is there any control panel that gets installed with the drivers for it, or is the Windows controls it? Almost sounds like there is a jack sensing setting, or at least should be somewhere, that isn't working properly. Had a look at what passes for a manual, and there wasn't any info I could find regarding a control panel or any other sound card specific controls.

It does have one and I'll try messing with the settings in there and let ya know.

Thanks.

I just received my new laptop and i have no headphone capability at all... How do i get it, any suggestions?