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Windows 7: Stuttering sound and video

05 Jan 2013   #1

windows 7 home premium 64bit
Stuttering sound and video


I have an ongoing problem when listening to music or watching videos. Everything becomes fragmented and the sound and video will stutter.
On two occasions when listening to music (via windows media player) the stuttering got so bad that the media player froze and i got the blue screen of death and it started to do a physical memory dump.

I have Kaspersky running......and i have also ran Mbam; superantispyware; Tdss killer; dpc latency checker and they found nothing out of the ordinary.
I downloaded Vlc and ran videos via that but they still stuttered.

The problem seems to be getting steadily worse and the rest of the computer seems to be slowing up with programs taking a long time to load or not loading at all.
The browser now frequently will not respond.

Does anyone have any ideas?

My computer is: HP Pavilion dv7 Notebook running windows 7 64bit sp1

My System SpecsSystem Spec
05 Jan 2013   #2


Hi there, Welcome to Seven Forums.

In regards to your BSOD please follow the instructions here:

Has this problem been happening ever since you bought that laptop? Or has it just started recently?
My System SpecsSystem Spec
05 Jan 2013   #3

windows 7 home premium 64bit

As far as i can remember it has been doing it since i have had it......only to a lesser degree at the beginning.

I should also add that the problem doesn't seem to happen with online content. For instance videos via Youtube play fine with no stuttering problems at seems to be only with content that exists on my hard drive.
My System SpecsSystem Spec


 Stuttering sound and video

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