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Windows 7: Strance Audio - files not playing

26 Jan 2013   #1

7 professional 64
Strance Audio - files not playing


This one has me stummped .
I'm not getting audio when playing music or video files -what ever file type and whatever player , even VLC which usaully plays everything.
Tried installing various codec but no difference .

Ther hardware is is all working fine and streaming video and audio is working fine ?


My System SpecsSystem Spec
26 Jan 2013   #2

win8pro 32 bit win 7Ulitmate 32 bit

hi, not sure what strance audio is ,but did you try install drivers for your sound card/device
codex and players will not matter if device driver is not working
My System SpecsSystem Spec
26 Jan 2013   #3

7 professional 64
Strange audio issue - no sound from files

Thanks for responding.
Ye,sorry, 'Strance' was a typo , should have said 'Strange'.

It seems all drivers are up to date.
And the sound card is handling the streaming media without a problem its files that won't play and sound from CD/ DVD's vidieo will play without sound.

I'll upload a screenshot of my device manager in case something looks wrong there.

Attached Images
Strance  Audio - files not playing-device-management.jpg 
My System SpecsSystem Spec

26 Jan 2013   #4

win8pro 32 bit win 7Ulitmate 32 bit

,i think it should show HD audio device mine does anyway , but you say you have sound in streaming video correct ,
what is the exact model # for the computer
My System SpecsSystem Spec
26 Jan 2013   #5

7 professional 64

You were right , I've installed some drivers - audio and chipset and the sounds back.
Although the device manager doesn't show any other audio devices - and yes I did have audio on streaming media. So still a bit strange.
Anyway its working now .
Thanks for your helpl
My System SpecsSystem Spec
26 Jan 2013   #6

win8pro 32 bit win 7Ulitmate 32 bit

your welcome ,main thing is you got it working ,great job ,good luck
My System SpecsSystem Spec

 Strance Audio - files not playing

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