No sound

I recently downloaded Windows 7 on my Dell Inspiron 9300 and the sound does not work. The device manager says that the Multimedia Sound Controller is missing. How do i resolve this?

supersoup said:

I recently downloaded Windows 7 on my Dell Inspiron 9300 and the sound does not work. The device manager says that the Multimedia Sound Controller is missing. How do i resolve this?

Hey there

You can go to support.dell.com and download the driver for the sound card or chipset in your system.

If you tell us about your hardware we can find it for you.

Seems like you have a few problems. dont worry we will get them fixed

Ken

With Dell, the Service Tag is the shortest path to a full description of the system specs/driver source.

Soup - that means, give us your service tag.

the service tag is fp0ch71
unfortunately when i look at dxdiag it says that "no sound was found" so i have no idea what what my audio hardware is

Dell frequently goes like this. I will resume this in the morning (DC time).

All you need is the driver. This is a simple problem to fix. You could try using the one on your Dell CD.

.

i just downloaded that dell audio driver (SIGMATEL STAC 975 AC97 Driver) and it gave me the following error:
"An error occurred while unzipping. One or more files were not successfully unzipped. The error code is 40."

(I get the same error when downloading the video and chipset drivers)

edit: i do not have the cds

i was able to fix the sound problem by downloading the driver then unzipping it using winzip then launching the install.

i am still having trouble with the screen resolution. i tried the same technique however when i try to launch the VBIOS driver it refuses to install stating that i need 35% battery life. (Battery hasn't worked in years)

Had exactly the same problem and can confirm that the winzip solution works.
Thanks guys.