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Windows 7: No sound

10 Oct 2009   #1
supersoup

Windows 7
 
 
No sound

I recently downloaded Windows 7 on my Dell Inspiron 9300 and the sound does not work. The device manager says that the Multimedia Sound Controller is missing. How do i resolve this?


My System SpecsSystem Spec
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10 Oct 2009   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by supersoup View Post
I recently downloaded Windows 7 on my Dell Inspiron 9300 and the sound does not work. The device manager says that the Multimedia Sound Controller is missing. How do i resolve this?
Hey there

You can go to support.dell.com and download the driver for the sound card or chipset in your system.

If you tell us about your hardware we can find it for you.

Seems like you have a few problems. dont worry we will get them fixed

Ken
My System SpecsSystem Spec
10 Oct 2009   #3
Antman

 

With Dell, the Service Tag is the shortest path to a full description of the system specs/driver source.

Soup - that means, give us your service tag.
My System SpecsSystem Spec
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10 Oct 2009   #4
supersoup

Windows 7
 
 

the service tag is fp0ch71
unfortunately when i look at dxdiag it says that "no sound was found" so i have no idea what what my audio hardware is
My System SpecsSystem Spec
10 Oct 2009   #5
Antman

 

Dell frequently goes like this. I will resume this in the morning (DC time).

All you need is the driver. This is a simple problem to fix. You could try using the one on your Dell CD.

.


Attached Thumbnails
No sound-capture.png  
My System SpecsSystem Spec
11 Oct 2009   #6
supersoup

Windows 7
 
 

i just downloaded that dell audio driver (SIGMATEL STAC 975 AC97 Driver) and it gave me the following error:
"An error occurred while unzipping. One or more files were not successfully unzipped. The error code is 40."

(I get the same error when downloading the video and chipset drivers)

edit: i do not have the cds
My System SpecsSystem Spec
11 Oct 2009   #7
supersoup

Windows 7
 
 

i was able to fix the sound problem by downloading the driver then unzipping it using winzip then launching the install.

i am still having trouble with the screen resolution. i tried the same technique however when i try to launch the VBIOS driver it refuses to install stating that i need 35% battery life. (Battery hasn't worked in years)
My System SpecsSystem Spec
19 Dec 2009   #8
Carl

windows 7
 
 
Dell Inspiron 9300 sound driver

Had exactly the same problem and can confirm that the winzip solution works.
Thanks guys.
My System SpecsSystem Spec
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 No sound




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