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Windows 7: Windows 7 - Very low sound after using Microsoft Cinema LifeCam.

08 May 2013   #1

Windows 7 Home Edition 64
Windows 7 - Very low sound after using Microsoft Cinema LifeCam.

Hello, my sound has been incredibly low after using a Microsoft Cinema LifeCam yesterday, aswell as having lots of static and distorted sounds when watching YouTube or anything in WMP. I've already tried:

1. I have tried raising all the levels from every device all the way to the top
2. I have changed the settings under Communications to > Do Nothing
3. I have uninstalled the drivers and re-installed. Downloaded the driver from Realtek and re-installed and also uninstalled the driver and re-installed automatically using windows 7 wizard.
4. I have checked for any errors in my sound card using Sound troubleshooter and everything seems to be OK with the sound card.
5. I also updated my drivers
6. I used different set of speakers and headphones but still no luck
7. I changed the plug from headphones to the hole in the back

Sometimes the sound level go back up again to a normal level but drop soon after.
Similiar post: Windows 7 - Sound at very low level or no sound

My System SpecsSystem Spec
08 May 2013   #2

Windows 10 64 bit

Are you using the Dell supplied sound driver? (what model Dell?).

Does this happen on both PC speakers and headphone?
My System SpecsSystem Spec
08 May 2013   #3

Windows 7 Home Edition 64

Yes, the Realtek audio is the standard one, XPS 8300.

Speakers are normal, the problem only affects my headphones (Razer Orca)

Previously my sound would be perfect at 15%, now I can barely hear friends on Skype with the sound on 100%.
My System SpecsSystem Spec

08 May 2013   #4

Windows 10 64 bit

Check the front panel headset/mic connection on the motherboard. "Reseat" (unplug then plug back in) the connector for the headset/mic at the motherboard.

The Dell manual shows where the audio connector is located.
My System SpecsSystem Spec
08 May 2013   #5

Windows 7 Pro x64

I'm curious...try this:

Control Panel > Sound > Speakers > Advanced Tab
My System SpecsSystem Spec

 Windows 7 - Very low sound after using Microsoft Cinema LifeCam.

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