No headphone sound, Realtek driver problem.


  1. Posts : 2
    Windows 7 Home Premium 64bit
       #1

    No headphone sound, Realtek driver problem.


    Hi all, this is my first post so I feel a bit of a fraud getting help from here, but it's driving me insane.

    For a while now I've had the problem of no sound from my headphones. This is the situation and what I've tried:

    - Sound comes from the headphones when using the standard Windows 7 driver that installs itself. However this is too quiet for me and not what I want.
    - I update to the latest Realtek driver (2.71) from their website and sound stops coming from the headphones.
    - Sound comes from the laptop speakers.
    - I have done a clean install of Windows 7 but it didn't solve anything.
    - Windows detects the headphones are plugged in (I get the alert that I've plugged something in the audio jack).
    - The headphones work fine on other computers.
    - The Realtek GUI also shows I have the headphones plugged in.
    - I have always had the automatic detection unchecked on the Realtek manager.
    - I have tried editing the registry as the pinned thread suggests but it has no effect.

    My specs: Dell Inspiron N5030

    Processor: Intel Pentium T4500 / 2.3 GHz ( Dual-Core )
    Memory: 3GB
    Hard Drive: 320.0 GB - Serial ATA-300 - 5400.0 rpm
    OS: Microsoft Windows 7 Home Premium 64-bit Edition
    Graphics Processor: Intel GMA 4500MHD Dynamic Video Memory Technology 5.0
    Audio: High Definition Audio Device

    Thanks for any help. This problem is seriously bugging me and is so frustrating.
      My Computer


  2. Posts : 8,135
    Windows 10 64 bit
       #2

    Since you have a Dell, the first thing to do is install the RealTek driver from Dell. Non-Dell drivers, even ones directly from RealTek, may not work or work correctly. I did support on the Dell forums for 10 years and using the Dell sound driver fixed a lot of problems.

    Driver Details | Dell US
      My Computer


  3. Posts : 2
    Windows 7 Home Premium 64bit
    Thread Starter
       #3

    How embarrassing. That has worked.

    Thanks for the help!
      My Computer


  4. Posts : 8,135
    Windows 10 64 bit
       #4

    No problem. Glad I could help and from experience knew what was needed.
      My Computer


 

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