New
#1
Headphones volume is turned all the way down, however I can still hear
I recently purchased Plantronics .Audio 355
I am having an issue with the volume. There's a volume adjuster on my headset, but when I turn it all the way down, I can still hear sound? The only way to completely get rid of the sound is by turning it all the way down in the volume control options. I'm wanting to be able to adjust the volume FULLY with my headset itself. (sync issue? not sure)
I've been searching around the internet but haven't found anything. Hopefully one of you can be some help. Thanks!