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Windows 7: My audio is skipping, and cracking really bad.

01 Nov 2009   #11

Windows 7 Professional 64bit OEM

I thought I'd register and come here to seek for help. I recently got a new computer and I've had this same problem since installing win 7 on my fresh machine. What happens then? When I'm watching a video, listening to music, gaming or anything the sound keeps popping. It's a slight crack/pop about every 3 seconds when using winamp/WMP/VLC/MPC to watch videos, listen to cd's/mp3's and a bit more irregularly (or at least harder to notice) when gaming. I'ts especially annoying with ambient-like sounds when the cracking can be heard very clearly.

I've tried installing all the new drivers for my mobo and soundcard but that doesn't seem to help. I even bought a "real" soundcard to replace the integrated one but that didn't help either. Now that I read about someone having fixed a similar issue by disabling CPU-throttling I thought I'd come and ask: How exactly do you do that?

You can see my specs on my profile (at least I think so) but here are the important bits:
-Gigabyte ga-ma790xt-ud4p Motherboard
-Soundblaster X-Fi titanium soundcard
-AMD Phenom II 955BE
-Windows 7 pro OEM

I tried to look for the settings in bios but couldn't really find anything. I'm pretty much a newbie when it comes to configuring bios anyway.

Any tips would be highly appreciated!

My System SpecsSystem Spec
01 Nov 2009   #12

7600.20510 x86

GIGABYTE - Support&Download - Motherboard - Driver - GA-MA790XT-UD4P (rev. 1.0)

Install both Chipset driver and Sata driver, in that order. Do the audio one too to see how your onboard reacts. (You can have both enabled, onboard + new card.)

After, update your bios.

GIGABYTE - Support&Download - Motherboard - BIOS - GA-MA790XT-UD4P (rev. 1.0)

If still no good, try disabling onboard audio in bios.
My System SpecsSystem Spec
01 Nov 2009   #13

Windows 7 Professional 64bit OEM

As I said I'm a bit of a newbie when it comes to bios so I thought I'd make sure before ruining anything beyond repair: Which of the bios versions should I get? The second newest one (F5) says it supports phenom II and the newest one seems pretty similar. Will I be ok with the newest one? I guess it would make sense but then again, better safe than sorry.

edit. Ah, found the cpu-support list. Apparently I should be quite ok with the newest one (surprise...). I'll report in when I see the results.

And more problems. The bios update I downloaded doesn't want to co-operate. I'm using a 64bit vista and the updater says I should make sure I have a 64bit version of the program. Should/can I somehow force it to run or are there other options?

edit... Read about flashing bios a bit, should be fine now.
My System SpecsSystem Spec

01 Nov 2009   #14

7600.20510 x86

Yes, newest always good. They never decrease in functionality or support. Always move forward.

Don't do anything in your home to blow the circuit breakers when flashing. Keep power requirements to minimum by shutting off all other stuff like tvs, unplug nearby refrigerators etc.... if your home ever has problems like that.
My System SpecsSystem Spec
01 Nov 2009   #15

Windows 7 Professional 64bit OEM

Done with the new bios and that didn't help either. I don't really think there's much to update left. If there's anything else I could try please let me know.

Just to make sure, here's what I've done so far:
-Updated bios
-updated mobo drivers
-bought a soundcard
-updated soundcard driver
-power plan from balanced to high performance
-fooled around with cables and headphones to make sure it's not about my amplifier/speakers/headphones. Same cracks can be heard through:
optical (both integrated and soundblaster)->amp
optical (both integrated and soundblaster)->amp->headphones
integrated and sounblaster front panel->headphones
And all this while gaming/music/video pretty much independant of the software used.
My System SpecsSystem Spec
01 Nov 2009   #16

7600.20510 x86

I've fixed machines with this stubborn problem before. It's usually a setting within the bios. Haven't done any recently, so I forget what to tell you. I think best place to start looking and checking is bios. Especially because it doesn't seem tied to any specific audio device.

Other than that, perhaps like you say...something to do with throttling. Search the forum. In unrelated issues, I've seen people speaking of it.

I just noticed in your specs: Random old Seagate. Perhaps disconnect it to test.

See post #22 -
My System SpecsSystem Spec
01 Nov 2009   #17

Windows 7 Professional 64bit OEM

Ok, I'll try disconnecting the old drive and if that doesn't help either I'll try to look for help on the bios settings. Thanks a lot for the advice even though they didn't help for now
My System SpecsSystem Spec
02 Nov 2009   #18

Windows 7 Professional 64bit OEM

Now then, a few more things I tried:
-Disabled the AMD k8 cool & quiet control from bios
-Removed the old hdd

Neither worked. Might be just me hallucinating but when I disabled the c&q it seemed the cracks didn't come as often (3sec intervals -> 10 or so sec) but were a bit louder.

Win 7 has 2 updates available:
-Creative x-fi audio processor (WDM)
-realtek RTL8168/8111 family pci-e gigabit ethernet NIC (ndis 6.0)

I actually installed the realtek driver once but that ended up screwing my network so that I couldn't connect anywhere. I don't really know what the "audio processor" but I take that it's just a driver. Doesn't really make sense that win7 finds an update when I have the newest version from creative website installed.
My System SpecsSystem Spec
10 Nov 2009   #19

Windows 7 Professional 64bit OEM

Finally managed to fix my problem or at least found a nonpermanent solution. The reason my sound was cracking was the Gigabyte program EasyTuner 6. I tried updating to the latest version and messing around with the settings but neither helped so I just disabled it for now.

Seems that it actually had something to do with cpu throttling so at least we were on the right track. So if anyone is having sound problems with Gigabyte ga-ma790xt-ud4p just try quitting this program and see if it helps.

My System SpecsSystem Spec
10 Nov 2009   #20

7600.20510 x86

Awesome Ukkis. Glad to hear about it.
My System SpecsSystem Spec

 My audio is skipping, and cracking really bad.

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