No sound - Windows 7 Home Premium

Hi all.

I upgraded to windows 7 home premium, from windows xp. I needed a clean install from xp, as many of you will know.

So I installed windows 7, 64 bit. everything worked fine, except for the 'Digital Audio (HDMI) sound'. Windows update did provide an update, but that didn't fix the sound. Every single driver I have downloaded and installed hasn't fixed the problem.

When I do uninstall the high definition audio device via the device manager so I can install a new one, it does uninstall. But when I restart the computer, that high definition audio device installs again, and the driver I was trying to install didn't seem to work.

The playback device on the Digital audio menu is shown below:



I am really stuck at what to do, any help to fix this sound problem will be appreciated.

My computer specs:

Processor: Intel Core 2 Quad Q8400 Processor
Motherboard: ASUS P5KPL/1600(With CD)

Hard drive: 500GB SATA (7200RPM)
Memory: 4GB DDR2 (Branded)
Graphics card: 512MB 9600 GSO
DVD drive: 22x Samsung Dual layer DVD-RW (Light scribe)
Multi card reader: Combined with USB
Monitor: Hanns G 22”TFT LCD with built in speaker

no sound at all or just HDMI?

You usng the chip built into the mobo?

32bit or 64?

Ken

zigzag3143 said:

no sound at all or just HDMI?

You usng the chip built into the mobo?

32bit or 64?

Ken

Thanks for the quick reply, Ken.

I have no sound at all. I can see the green bar moving to indicate there is sound.

I am using a chip built into my motherboard.

I started using 64 bit, but that didn't work. I re-installed windows 7 yesterday with 32 bits, just to see if that might be the reason, but I still have no sound. I am using 32 bit at the moment.

rluke42 said:

An update.

I have been searching all morning, and have finally found a driver that works.

The name has changed to 'VIA High definition audio'. I think it was an update, and the sound works fine now.

One thing i was wondering. A friend of mine said this driver may not be compatible with 64 bit, and i want to go back to 64 bit. Can anybody tell me if it is compatible or not?

drivers are version specific. 32bit wont work on 64. did they have a 64bit where you got this one? If not win 7 what about vista 64bit from there?

Btw Im glad you are working

They did not provide a website for 64 bit, i'm afraid. I tried the 32 bit one just incase, but as you said, it's incompatible.

After a long afternoon of downloading more drivers in 64 bit, i got it to work!

The ASUS website has a load of downloads... it's still VIA high definition...but it's different.

ASUSTeK Computer Inc.

Incase anyone else has the same problem, the file is:

VIA_Audio_V6017200_XPVistaWin7
or
VIA Audio Driver V6.0.1.7200

Thanks a lot for the help Ken, I wouldn't have known how to get the sound to work in 64 bit without you!

rluke42 said:

They did not provide a website for 64 bit, i'm afraid. I tried the 32 bit one just incase, but as you said, it's incompatible.

After a long afternoon of downloading more drivers in 64 bit, i got it to work!

The ASUS website has a load of downloads... it's still VIA high definition...but it's different.

ASUSTeK Computer Inc.

Incase anyone else has the same problem, the file is:

VIA_Audio_V6017200_XPVistaWin7
or
VIA Audio Driver V6.0.1.7200

Thanks a lot for the help Ken, I wouldn't have known how to get the sound to work in 64 bit without you!

You did all the heavy lifting. Im glad you are working. make sure you remember what you did is case you ever have to re-install

Ken