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Windows 7: Computer only plays sound through one speaker/headphone.

07 Dec 2013   #1

Windows 7 64 bit
Computer only plays sound through one speaker/headphone.

Windows 7 - 64 bit - PC: Has front headphones & mic jack and rear 6 speaker jacks.

I have been fiddling with this for the passed 3 hours, no luck.

I do know its's not a hardware issue. I have tried multiple jacks, all same issue, the headset works fine in other devices, no lose wires or anything such. No bad jacks.
I have also tried updating the realtek drivers, uninstalling them, rebooting, reinstalling. Disabling all other drivers, etc.
Also in realtek audio manager I have tried it with every setting checked and unchecked, nothing works.

I have a brand new 7.1 surround monoprice headset. My headset will play fine if I plug it directly into any audio jack, and configure it, but this is not true surround. When I connect the headset into the inline DAC/Decoder box(to get true surround), and then the PC, I lose audio in the right headphone. Also, the realtek audio manager reads my 7.1 headphones as 7.1 speakers.

The only thing I've came close to fixing it is rolling back to the original drivers, but then under the sound menu the configure button is greyed out and won't let me switch from stereo to surround.

To clarify the monoprice headset setup:
Headset plugs into DAC/Decoder box, then the decoder box has 3 outputs. 2 usb's and one auxiliery. Aux is currently plugged into the front of my pc in the headphones slot.(I tried the back jacks and get the same result). The usb's are just plugged into 2 available usb ports in the back. This is how the directions instructed me to do so.

An extra: I have a speaker setup that has the same issue. Right speaker (2 cords): 1 aux cord goes into pc jack, other cord goes into 6pin amp/sub. Amp/sub outputs power cord and receives left speaker aux cord via jack. Same issue, only left speaker works

What my menu looks like:

Thank you for reading and for any help in advance.

My System SpecsSystem Spec
08 Dec 2013   #2

Windows 7 64 bit

Ok, free case of cheap beer to whoever can provide the solution.
My System SpecsSystem Spec
08 Dec 2013   #3

Windows 7 64 bit

Well. Got it working. I uninstalled the driver, and on bootup it either installed it's own driver, or when I double clicked realtek hd audio manager, it installed a driver. Either way the driver date is 11/5/2013. It didn't work when I used the driver I installed off the realtek website in the beginning. Sometimes I just don't get computers.
My System SpecsSystem Spec


 Computer only plays sound through one speaker/headphone.

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