audio service not working, dependency service does not exist...


  1. Posts : 16
    windows 7 x64 sp1
       #1

    audio service not working, dependency service does not exist...


    hi
    can anyone help?
    i have a medion akoya laptop running windows 7 64 bit
    i have no audio. if i click troubleshoot problems it says the audio service is not running
    it says the windows audio and endpoint builder arent working
    if i go into services, windows audio is set to automatic but its not on, when i click start it says "error:1075 the dependency service does not exist or has been marked for deletion"
    ive been going round in circles for ages!
    also, i cant seem to play videos from youtube, but ones from other sites play (without audio)
    any ideas please?
    any help is appreciated, i havent had volume for months!
      My Computer


  2. Posts : 2,726
    Windows 7 Ultimate 64bit
       #2

    Hiya pal ... filling in your system specs in full would help immensely. There are many models in the medion akoya range Medion Akoya Drivers so It seems that you maybe don't have the latest drivers installed, but we cant steer you in the right direction without giving us the correct information
      My Computer


  3. Posts : 16
    windows 7 x64 sp1
    Thread Starter
       #3

    thanks for responding its a:
    medion akoya e6214 notebook
    windows 7 64 bit sp1 home premium edition
    intel core i3cpu m330@2.13ghz
    4gb memory
    2 ram i think
    im not very computer savvy!

    i hadnt installed anything new when the audio went
    i had had a bsod issue previously (happened in the night) but it was that long ago i cant remember what we did to fix it.
    also, just discovered in device manager under portable devices theres an e drive showing a yellow triangle and when i click properties it says "This device cannot start. (Code 10)" device type : portable devices manufacturer: generic locationn UMBus Enumerator

    also, i have n system restore points, the windows repair disc doesnt work and i have no windows 7 install disc and cant burn one as my disc drive wont burn dvds either lol
      My Computer


  4. Posts : 2,726
    Windows 7 Ultimate 64bit
       #4

    Try installing this driver pal MEDION - Driver Details
      My Computer


  5. Posts : 16
    windows 7 x64 sp1
    Thread Starter
       #5

    ive installed it but nothing has changed.
    Attached Thumbnails Attached Thumbnails audio service not working, dependency service does not exist...-capture.png  
      My Computer


  6. Posts : 16
    windows 7 x64 sp1
    Thread Starter
       #6

    any ideas or suggestions?
    im not even sure what the E drive is/where its come from?
    Attached Thumbnails Attached Thumbnails audio service not working, dependency service does not exist...-capture2.png  
    Last edited by cybermum; 05 Feb 2014 at 05:12.
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 11:16.
Find Us