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Realtek ALC887 suddenly decided to stop working at all...
Hi,
This is my first time posting in this forum, because I encountered kind of a strange problem with my sound card.
I'm using Asus motherboard M5A78L-M LX, with onboard sound card, which is Realtek ALC 887. Operating on windows 7 ultimate 32bit. I've been using this PC for around 2 years now without any sound problems. So today, I moved my office to a new location. In the morning, I was still playing with my PC with the sound perfectly normal. Then I unplugged my PC, getting ready to move. I packed my PC in a cardboard box, and brought it to my new office by car (so no rough bumps). When I set up my PC again in the new office, there was no sound at all. From control panel>sound, I could see the VU meter were still moving when I play a song, but there was no sound at all from the speakers or headset.
I tested the speakers and headset, they were perfectly normal.
Tried:
- updating realtek driver
- roll back driver to older version
- uninstall driver then let windows automatically install the driver again
- uninstall driver and removed the driver, so windows just registered the sound card as 'HD audio' or something like that
- double checked in control panel>sound that the device that is default and active is indeed the realtek ALC887
- system restore
- troubleshooting audio, which windows didn't find any problems
- stopped, started, restarted windows audio service via services.msc
- taking off the side panel, and physically wiggled the audio jacks
- changing onboard audio setting in BIOS, disabled, enabled, front panel as AC97 and HDaudio
- reload default BIOS settings
None of the above work at all. Still no sound, not even a static noise or something. I'm at the end of my wits, and started to suspect that it's a hardware problem, maybe bad or short-circuited audio jacks or something. But still, it's strange for me that in the morning, everything is normal, moved the PC to a new office, and suddenly it's not working at all.
So is it true that it's a hardware problem (which implying there's nothing I can do other than buy a new sound card)? Or are there anything at all that I can try before that? Any suggestions are very appreciated.
Thank you in advance. Sorry for my bad English.