Sound Devices Have Disappeared

Slartybart said:

Ok, now the question is why are there no speakers, most laptops have built in speakers.

Well...., yes there are built in speakers. The thumbnail is what device manager and Playback looked like on Friday when I finally got the sound working with the internal laptop speakers. Of course it all went away when I rebooted. So to emphasize, the thumbnail is not current - it's from 2 days ago.

Slartybart said:

Some devices have a checkbox or it prompts you to remove the software (driver?) when you uninstall a device. You don't have to look elsewhere and it appears that the HD Audio Device is down to the base MS driver. This is where I wanted to get - a base level.

I'll look at the 1629 information, there are some M series with Intel boards and some with Gateway boards.

Launch Services and export the list to a Text (Tab Delimitated) (*.txt) file and attach that output to a new post. I want to check the current status of the audio services.

Oh, and I uninstalled Speccy and reinstalled - got the same server error as the screen shot I posted.

Slartybart said:

A quick test would be to disable the Digital Audio (S/PDIF) device and see how the machine behaves. After a bit more reading, I might suggest uninstalling that device, but wait until I read more.

Could you attach the Windows Update (WU) log to a post? I'm wondering if WU 'helped' you with driver updates.
C:\Windows\WindowsUpdate.log

No change after disabling the device other than the red X

Slartybart said:

More reference links:
Can you post a Sound -> Recording tab screen shot? Yeah, I know - it's a playback issue - the awakening brain cells almost recall a similar issue and recording was involved - go figure. A look at your tab might jar the old memory.

Recording Tab screenshot

Slartybart said:

Thanks, I'll be posting in this thread - yeah Speccy is a Piriform server issue.

What screenshot is this?
Current or two days ago - because this looks pretty good (speakers=default) except the ATI HD device is back. This is most likely being installed after a restart and is probably causing the sound issue. The BSOD might have been a result of the AMD HD 'update' to the ATI device. AMD/ATI are same company now, but these are old drivers (2004-2008) and then there's the Sigmatel/IDT 9205 device itself.

That was from post #22 in this thread, and I emphasized that the image was from this past Friday, the 7th of March, and yes, when that image was taken I had working sound from the internal speakers.

Slartybart said:

All of this worked at some point, right, so it's just a matter of unwinding the changes/updates.



So.... I'm confused. It's probably better to post screenshots with current information and provide a link reference to previous information (for me anyway).

Words often get in the way of communicating - this sort of threw me off
So to emphasize, the thumbnail is not current - it's from 2 days ago.
I wasn't sure which thumbnail was from 2 days ago, although I did not see a post with this information (so I assume this is current)

Maybe I could have made that clearer.. You asked (post #19 of this thread) 'Ok, now the question is why are there no speakers, most laptops have built in speakers.' In post #22 I answered that and gave you the screenshot of the playback tab as it looked when the sound was working. I've saved all the screen images so I can refer to them later. The image from #22 was simply one I took and kept to sort of prove to people that I DID have sound.

Slartybart said:

boweasel said:

Slartybart said:

Seems as though the driver rolled back (AMD to ATI)
Uninstall the ATI HD Audio device, remove software if option is present

Uninstalled the ATI HD Audio device and rebooted. Got this.

Can you get back to this?

Also, there should be a built-in microphone, right? Try disabling both of the mics shown on the
Sound -> Recording tab

One should be an internal mic and the other references the 3.5 jack

Post #12 Sound Device / Driver Problems Causing BSOD shows what I have now
Since I currently have no audio device installed, the Recording tab looks just like the Playback tab