New
#41
Here's what i see going on...
As mentioned earlier, a device name can change when the driver is installed.
I inspected the chipset driver file from Gateway. When the chipset driver is installed the "PCI bus" gets renamed to the ATI PCI Express (3GIO)! Since we see that name appearing in your DevMgr snapshot, the chipset driver is already installed! To verify and see if its the same version i see in the Gateway download, right click the ATI PCI (3GIO) device->Properties->Driver tab. If it's the same driver, i believe the Driver tab will display provider= AMD (or ATI), and driver version= 11/02/2006, v1.00.0000.1
Next, you do have TWO HD audio controllers. After some thinking, it makes sense (even for a laptop!). Here's why:
- You have one HD Audio Controller that connects to the downstream ATI HD device. The ATI/AMD HD audio device we se in DevMgr supports sound for the computer's HDMI port! (It also seems this controller may be related to your BSODs)
- The other HD Audio Controller connects to the HD Audio device on the motherboard that supports HD sound for the speakers and mic.
Download DevManView (32-bit)32 bit version of DevManView. (fyi to anyone reading in the future, there's a 64bit version as well).
- Run the DevManView.exe
- Click Ctl-A to select all, Ctl-S to save
- Before you save! be sure you change the SAVE AS type to Tab Delimited text.
- attach the text file to next post