New
#1
Internal Microphone Suddenly Not Working After Windows Update
Hello,
I own a laptop (Presario CQ56) and have been using Skype constantly for about a year with its internal microphone without an issue. After obtaining an automatic Windows 7 update a couple of days ago, my internal microphone stopped working. The microphone is still detected, enabled, but isn't picking up any input whatsoever. However, there is low static, but it's very constant, and isn't changed by input whatsoever. Here are the things I've tried:
-Restarting
-System Restore to before the update, then disabling automatic updates so I no longer have it
-Running the computer's find and fix audio recording software which claimed that there was no issue
-Uninstalling and reinstalling drivers without restart (with driver updates automatically through the computer's find and fix audio recording problems)
-Uninstalling and reinstalling drivers with restart (with driver updates automatically through the computer's find and fix audio recording problems)
-Uninstalling and reinstalling drivers with restart (through the official site's driver updates)
I do not own an external microphone, and I am hoping that I don't have to get one. That being said, that also means that I can't be entirely sure whether it's software or hardware based.
I hope that one of you can help me. I've done a lot of internet scouring and Google-ing and have run out of things to try; I've been at it for about 5 hours so far.
Thank you in advance.