Creative Sound Card not found in Win 7 Ultimate


  1. Klusie
    Posts : 4
    Windows 7 Ultimate 64
       New #1

    Creative Sound Card not found in Win 7 Ultimate


    Am setting up dual boot with XP Home(first install) & Win 7 Ultimate (second install).
    Tried to install on Win 7 Ultimate my Sound Blaster Audigy2 Value and got the message "No Sound blaster
    sound card found". I couldn't run the basic installation, but I could install Creative Media Source add-ons
    such as Creative Audio Converter, Organizer and Player. Still cannot run the basic install.
    Pentium Dual core 2.50 Processor, Asus P5N-D M/board, 8mb OCZ PC 6400 DDR 2 memory, two WD 500
    GB hard drives, GeForce 9500GT Graphics Card, 550 watt power supply.
    Sound blaster works great on XP Home....
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  3. fireberd
    Posts : 8,135
    Windows 10 64 bit
       New #2

    Install or reinstall the Intel motherboard chipset drivers and see if that helps. On older Intel chipset systems, if the chipset drivers have not been installed, non detection of devices can happen.

    Some of the older SB Audigy devices are not supported by Creative for Vista/Win7. Does Creative have a Vista/Win 7 specific driver? The XP driver is not compatible.
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  4. Klusie
    Posts : 4
    Windows 7 Ultimate 64
    Thread Starter
       New #3

    Thanks for you quick response Firebird.
    Sound blaster Support has this SBAX_PCDRV_LB_2_18_0017.exe describing this download as a driver providing Microsoft Windows 7, Windows Vista and Windows XP support for Creative Sound Blaster Audigy series of audio devices. Would it be adviseable to download and run and then try the install disc again?
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  6. fireberd
    Posts : 8,135
    Windows 10 64 bit
       New #4

    If you installed the optional/extra programs you shouldn't have to install them again. Just the drivers.

    But, install/reinstall the Intel motherboard chipset drivers first.
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  7. Klusie
    Posts : 4
    Windows 7 Ultimate 64
    Thread Starter
       New #5

    Thanks again Firebird.
    I'm not sure how to go about the install/reinstall of the Intel motherboard chipset drivers.
    Can you give me a quick lesson? I woud be appreciate it very much.
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  8. fireberd
    Posts : 8,135
    Windows 10 64 bit
       New #6

    They install like any other driver, nothing special. If you don't have the chipset drivers, go to www.intel.com and let it automatically scan your system for drivers. Then download and install the chipset drivers.
    Attached Thumbnails Attached Thumbnails Creative Sound Card not found in Win 7 Ultimate-intel.jpg  
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  10. Klusie
    Posts : 4
    Windows 7 Ultimate 64
    Thread Starter
       New #7

    Thank you again Fireberd, I went to Intel.com and had the check done and came up with nothing, even after doing the Java update. Then I looked up my P5N-D install disk and on the face is said "Windows 7 ready". I slipped it into my drive tray and did an explore there were the Windows 7 drivers. Sound Blaster installed.
    Thanks again for getting me on the right track. KLusie
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  11. fireberd
    Posts : 8,135
    Windows 10 64 bit
       New #8

    Glad I could help, even though it was sort of round about. Bottom line its fixed.
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