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Windows 7: Steelseries 9h usb soundcard. Motherboard: ASUS Z87-A. Dont work

03 Jun 2014   #1

Windows 7 Home Premium 32bit.
Steelseries 9h usb soundcard. Motherboard: ASUS Z87-A. Dont work

Hello, I bought a pair steelseries 9h with usb soundcard today. But cant get it to work out with usb sound card. I Have tried the soundercard on all usb ports but i dont work. The mic and the sound does work when I plug in directly with no usb sound card. But i want it to work with usb sound card though it is rumored that it will not work better than a built-in sound card on the motherboard.

I have not used usb headphones earlier on this computer, just only 3.5 mm plug. There have not been any problems at all by this way.

Pictures of the accessories to the headset:
imgur: the simple image sharer

Picture of Device manager:
imgur: the simple image sharer

Picture of the sound headphone:
imgur: the simple image sharer

Picture of the sound mic:
imgur: the simple image sharer

Picture of 9h software:
imgur: the simple image sharer

Can you make suggestions about what I might have done wrong. I would appreciate it very much if you could help me out.

My System SpecsSystem Spec
03 Jun 2014   #2

Windows 10 64 bit

When you use a USB headset, you are not using (most) the sound card. The Headset will get set as the Playback Device, not the "Speakers" (PC's sound card) or your USB connected sound card.

You need a standard "analog" type headset to utilize the PC's sound card, or an external USB connected sound "card".

Here is the correct way to post screen shots on this forum: Screenshots and Files - Upload and Post in Seven Forums
My System SpecsSystem Spec

 Steelseries 9h usb soundcard. Motherboard: ASUS Z87-A. Dont work

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