Help Needed. Audio Problems

Kepler · 03 Jun 2014

Heres the problem

When i connect headphones to rear sound panel (Pink + Green)
Sound does not play out of my left speaker but mic works fine.

When i plug headset in front sound ports (Pink + Green)
Sound plays fine in both speakers but mic does not work

I use my rear sound port for the speakers on my monitor and use the front sound ports for my headset.

Uninstalled drivers and reinstalled (No luck)
Rebooted OS Fresh Install (No Luck)
Used old drivers (No Luck)
Used new drivers (No Luck)

The headset is working
Motherboard ASrock FM2A55M-HD+
Tower Case CiT 1017

Can anyone help me. ive tried everything i can think of

fireberd · 03 Jun 2014

Disconnect the front panel audio connector on the motherboard. Then try the rear Green speaker jack to see if you have both channels. If the sound works OK with the front panel disconnected, the problem is most likely in the front panel or connector.

Kepler · 03 Jun 2014

Not worked. Its not the tower. I tried the front audio ports on my old tower and still have the same problem. I know it works as it worked before. I want both speakers working on the rear of my tower and i want the mic working on the front panel. Its either a software fault or hardware fault

fireberd · 03 Jun 2014

Did you disconnect the front panel, as I suggested and then tried it?

What sound do you have? RealTek? or some other sound type?

Kepler · 03 Jun 2014

Yes i disconnected the front panel. Sound is Realtek HD Audio. downloaded the latest drivers from Asrocks website

fireberd · 03 Jun 2014

Try the High Definition Codec driver direct from RealTek. It will work as I have that installed on both of my desktop systems, one with a Gigabyte motherboard and the other with an ASUS motherboard.

Realtek

Also what do you have listed in the Device Manager, Sounds section?

Kepler · 03 Jun 2014

These are the only things in my sound

AMD High Definition Audio Device
Magic Sound (Webcam Mic) Disabled
Realtek High Definition Audio

fireberd · 03 Jun 2014

What is in the Device Manager is OK and would not cause your problem.

Along with the direct from RealTek drivers, check the RealTek HD Audio Manager, for setups.

Here is mine:

Kepler · 03 Jun 2014

Still not working. Now doesn't recognize front panel after plugging back in

fireberd · 03 Jun 2014

Did you get it plugged back in correctly? Its keyed but it still could be plugged in partially or wrong.

Also, did you power off and unplug it, same way power off to plug back in? Doing it powered on could cause problems.

Also go to the Device Manager and Uninstall the RealTek - RIGHT click to highlight it and then LEFT click "Uninstall". DO NOT uninstall the drivers. Then restart the PC and when Windows starts it will detect and reinstall the sound.