No sound


  1. Posts : 27
    windows 7 home premium x64
       #1

    No sound


    i put my pc on today there was no sound. i open control panel and open sound controls to test speakers. i received error failed to play test tone. i updated Realtek_Audio_V51005859.
      My Computer


  2. Posts : 8,137
    Windows 10 64 bit
       #2

    What is the shown and the status of the Sound in the Device Manager?
      My Computer


  3. Posts : 27
    windows 7 home premium x64
    Thread Starter
       #3

    everything seems to be working on the device manager
    Attached Thumbnails Attached Thumbnails No sound-screenshot-sound.png  
    Last edited by win2; 06 Jun 2014 at 10:26.
      My Computer


  4. Posts : 8,137
    Windows 10 64 bit
       #4

    Go to the Device Manager, RIGHT click to highlight the RealTek entry and then LEFT click "Uninstall". Then restart the PC and when Windows starts it will detect and reinstall the sound. This will fix any Windows corruption problem and hopefully fix yours.

    By the way, here is the procedure to post screen shots on this forum: Screenshots and Files - Upload and Post in Seven Forums
      My Computer


  5. Posts : 27
    windows 7 home premium x64
    Thread Starter
       #5

    didn't work. i uninstall Realtek high definition audio and restart the computer.
      My Computer


  6. Posts : 8,137
    Windows 10 64 bit
       #6

    Your two screen shots do not agree. One shows RealTek and I'm not sure what the other one shows as it is hard to read.
      My Computer


  7. Posts : 27
    windows 7 home premium x64
    Thread Starter
       #7

    old screenshot uninstall both amd high definition audio device and realtek high definition audio before. i update realtek from asus website Realtek_Audio_V51005859.
      My Computer


  8. Posts : 27
    windows 7 home premium x64
    Thread Starter
       #8

    fix the sound problem .I just format the c drive reinstall windows.
    thanks for the help.
      My Computer


  9. Posts : 8,137
    Windows 10 64 bit
       #9

    That's a drastic step, but unfortunately sometimes needed.
      My Computer


 

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