Audio stopped working Win 7 32 bit

Izzywizzy · 02 Jul 2014

My sound stopped working. My computer says that everything is working fine but its not working at all.
There is this error message I get when I press the start button (the specified module could not be found msls31.dll) It all started with that error, now Iv'e tried to do the sfc/scannnow but I get this message (Windows Resource Protection found corrupt files but was unable to fix some of them). I can't seem to figure out how to do it manually. I have no audio on my laptop for 2 days now. I can't seem to fix it myself.

Help!

fireberd · 02 Jul 2014

I've seen many posts about fixing the msls31.dll problem with google searches. Microsoft's fix is the sfc scannow which you did and didn't fix it.

Although you have no audio, the best option is another forum section. After you get the msls31.dll problem (and any other system issue) corrected you can then address the sound (if it is still an issue).

The Software section may be a place to start. Repost there, as I can't move this to a different section. Software - Windows 7 Help Forums

Izzywizzy · 02 Jul 2014

Thank you. Shall I delete this post?

fireberd · 02 Jul 2014

If you can, go ahead and delete it. If not, just make a comment about reposting in another section.

Izzywizzy · 02 Jul 2014

Can't delete it. Here is the repost link. The specified module could not be found msls31.dll When press Sart

brianbassey · 06 Jul 2014

hello,
i am using a compaq presario cq61-425sa laptop with windows 7 ultimate x32. I am havng problems with my audio and headphone jack port. I can hear any sound even when playing a song through the headphone. I have checked all drivers and they have been installed still I can't hear any sound.