No audio but the green sound bar on the volume control is moving?

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  1. Posts : 11
    Windows 7 Ultimate 64 bit
       #1

    No audio but the green sound bar on the volume control is moving?


    Hey there! A few days ago I changed my hdd because the last one got corrupted and had a lot of bad sectors so I installed a new windows 7 OS. Everything was smooth until the sound suddenly stopped. I wasn't doing anything in particular. I noticed the green bar on the volume control is moving but I had no sound. I plugged headphones in - same thing. Anyways it fixed with a reboot and I thought it was a one time bug. But it happened 4 times already and the only other thing that fixes it beside rebooting is uninstalling the sound device from the device manager and installing it again. What is causing this? I downloaded my Realtek drivers and I ran them with the setup.exe file and they are currently installed on my PC but they don't seem to do anything. These are pictures from the various things I wanted you to see that look normal:

    imgur: the simple image sharer

    What may be causing this and how can I fix it?
      My Computer


  2. Posts : 8,135
    Windows 10 64 bit
       #2

    Welcome to the Windows 7 Forum.

    The first thing I see is you do not have the correct sound driver installed. I don't know what your hardware is but what is listed is the "High Definition Audio Device" which is the Windows installed generic sound driver. You should install the correct driver from your PC vendor.

    In addition I see the NVIDIA Virtual Audio Device and that has caused some problems in the past. Temporarily disable that in the Device Manager and see if that helps.

    Please fill in the "My System Specs". It helps us to try and help you.

    Also, here is the instructions on posting screen shots on this forum:
    Screenshots and Files - Upload and Post in Seven Forums
      My Computer


  3. Posts : 11
    Windows 7 Ultimate 64 bit
    Thread Starter
       #3

    Sorry for the bad format of my post but I am really angry. Did everything you told me and nothing helped. I managed to put a proper driver for my device but again the sound is now gone and I have to reboot again.. here's a picture of the new driver:

    No audio but the green sound bar on the volume control is moving?-driver3.png
      My Computer


  4. Posts : 8,135
    Windows 10 64 bit
       #4

    The NVIDIA Virtual Audio Device does not show as disabled in your screen shot. Disable that and see what happens.

    Do you have anything connected to the HDMI port on the video card? If you do, Windows (in most cases) will automatically switch the Default Audio Playback Device from the "Speakers" (PC Audio) to the HDMI.
      My Computer


  5. Posts : 11
    Windows 7 Ultimate 64 bit
    Thread Starter
       #5

    That's because I already disabled it before that and nothing happened. And I have nothing connected. Windows is not switching the audio to nothing it just dissappears -.-
      My Computer


  6. Posts : 8,135
    Windows 10 64 bit
       #6

    You originally stated "RealTek" but I now see Conexant. Which is correct?

    Also, if your PC is Intel, download the Intel motherboard chipset drivers and install them. The chipset drivers can affect sound and other devices.

    If uninstalling/reinstalling fixes it, many times that indicates a corruption in Windows. Unfortunately a complete new install may be required to fix it.
      My Computer


  7. Posts : 11
    Windows 7 Ultimate 64 bit
    Thread Starter
       #7

    It's Conexant I got the wrong laptop in mind last time. I have already installed the chipset drivers. Hooray another day will go in reinstalling and downloading stuff if this goes on. Awesome.
      My Computer


  8. Posts : 11
    Windows 7 Ultimate 64 bit
    Thread Starter
       #8

    Just found some strange thing. Is this supposed to be like that : No audio but the green sound bar on the volume control is moving?-driver5.png


    As you can see I have the conexant driver but it shows the old ones as drivers too. Shouldn't they be gone after installing the new ones?
      My Computer


  9. Posts : 8,135
    Windows 10 64 bit
       #9

    I just looked at my RealTek audio. There are RealTek files listed and Windows system files, so what you are seeing is probably OK.
      My Computer


  10. Posts : 11
    Windows 7 Ultimate 64 bit
    Thread Starter
       #10

    I still don't get why it is not working.. I tried everything I know and still it stops and starts whenever it wants. My windows shouldn't be the problem but it probably is because there is nothing else that I can try. If someone thinks of something please tell me I would hate to have to get a new flash drive just to install a windows because my last flash one got trashed.
      My Computer


 
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