Noise in USB headset


  1. Posts : 12
    Windows 7 Ultimate x64
       #1

    Noise in USB headset


    So today I got the "00113700 Hama uRage Gaming Headset" but for some reason after plugging them in I noticed that theres noise, occasional "scratching" and other sounds which I can't describe. Any clue on what might be causing this?
      My Computer


  2. Posts : 8,135
    Windows 10 64 bit
       #2

    Are you sure of the model? The model you list is NOT a USB connected headset, according to the hama web site.

    https://www.hama.com/00113700/hama-u...-headset-black
      My Computer


  3. Posts : 12
    Windows 7 Ultimate x64
    Thread Starter
       #3

    fireberd said:
    Are you sure of the model? The model you list is NOT a USB connected headset, according to the hama web site.

    https://www.hama.com/00113700/hama-u...-headset-black
    Yes, here is a review where you can see the USB.

    https://www.youtube.com/watch?v=9rdWICZC3N8
      My Computer


  4. Posts : 4,776
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
       #4

    Scratching Sounds


    Sven24 said:
    So today I got the "00113700 Hama uRage Gaming Headset" but for some reason after plugging them in I noticed that theres noise, occasional "scratching" and other sounds which I can't describe. Any clue on what might be causing this?
    The only time I ever heard scratching sounds - it was because the PC's built in microphone was still activated. That can also cause feedback. If you find that it's still switched on try disabling it. Same applies for built in speakers when using a headset.
      My Computer


  5. Posts : 12
    Windows 7 Ultimate x64
    Thread Starter
       #5

    Callender said:
    The only time I ever heard scratching sounds - it was because the PC's built in microphone was still activated. That can also cause feedback. If you find that it's still switched on try disabling it. Same applies for built in speakers when using a headset.
    I don't have a built in microphone or speakers. :/
      My Computer


  6. Posts : 4,776
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
       #6

    Sven24 said:
    Callender said:
    The only time I ever heard scratching sounds - it was because the PC's built in microphone was still activated. That can also cause feedback. If you find that it's still switched on try disabling it. Same applies for built in speakers when using a headset.
    I don't have a built in microphone or speakers. :/
    Well that can't be the problem then!

    Maybe try right clicking your speaker icon then "Sounds"

    Double click any recording & playback devices and look through the tabs for settings that you can change.
      My Computer


  7. Posts : 12
    Windows 7 Ultimate x64
    Thread Starter
       #7

    I already tried changing those. Btw, I just discovered that some of the noises appear when I'm moving my mouse.
      My Computer


  8. Posts : 4,776
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
       #8

    USB devices


    Well a quick internet search shows that many people have the same problem and there's no clear solution.

    Suggestions include:

    Check sound devices in Device Manager and if more than one device is listed try disabling so that only one device is in use.

    If your mouse is a USB mouse - try a wired mouse.

    Try any other available USB ports.

    Check for and install any driver updates for all USB devices. If your headset was supplied with a driver to install - that driver could be out of date.

    Other than that I'm out of ideas!
      My Computer


  9. Posts : 12
    Windows 7 Ultimate x64
    Thread Starter
       #9

    1. Only one is in use, I disabled the rest.
    2. I don't have a wired mouse, however I tried plugging it out and there were still other types of noises.
    3. I already tried that.
    4. They didn't come with any drivers.
      My Computer


  10. Posts : 12
    Windows 7 Ultimate x64
    Thread Starter
       #10

    Alright, I got a different headset to see if the problem persists and well... it does. I don't know how the old headset I had didn't have issues like this but apparently it's not from the new headset I got. I think it may be a driver issue but I have no clue how to solve it.

    Here's a list of what's wrong:
    - Buzzing/scratching/beeping noise
    - More noise when moving mouse
    - Overall lower sound quality, I tried the same headset on my phone and PC, listening to the same song but on my PC the sound is somewhat stale
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 19:38.
Find Us