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Windows 7: All new equipment and same old problem

13 Sep 2014   #11

W10 Pro desktop, W10 laptop, W10 laptop, W10 Pro tablet (all 64-bit)

I suppose it's in the realm of possibility that it is a problem with the new computer but since the problem existed with the old PC as well it makes sense that it is something common between the 2 PCs. The OP replaced the old speaker system so that should eliminate that as the problem. What's left? It could be any software that was used on both old & new PC, or it could be an environmental issue such as interference or a problem with the power from the wall.

I would try moving the pc to another room in the house to see if that made a difference.

My System SpecsSystem Spec
13 Sep 2014   #12

Windows 10 64 bit

I hear what you are saying. I had considered posting more or less the same thing but for some reason didn't.

I've also considered its "self inflicted" too.

Or it could be Murphy's Law has struck.
My System SpecsSystem Spec
13 Sep 2014   #13

64 bit

Yesterday Fireberd suggested I try a headset on the front headphone jack. I got sound through the headphone. After removing the jack (I was listening to Pandora), I noticed that the sound was continuous with no breaks at all. I listened till almost midnight. It played perfectly, even while listening to a DVD. This morning I tried to get Pandora, and got nothing.
so I put the headphone jack in and out, and the music started instantly. Could it be that putting the jack in and taking it out (metal on metal) created or negated some type of electrical charge that was interfering with the sound? Whatever, it has continued to work fine all day.
My System SpecsSystem Spec

13 Sep 2014   #14

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10

Was only making a suggestion as I di ask re interference in post #2 and thought maybe it was something to do with the HP stuff
My System SpecsSystem Spec
14 Sep 2014   #15

Windows 10 64 bit

The new symptom now appears to be an issue with the headphone jack on the new PC and the headphone sensing.

With a new PC, and the new problem, it goes back to warranty with HP (or possibly its within the replacement period where it was purchased). If the jack is flakey, only HP has the parts to fix the front panel assembly on their proprietary case.
My System SpecsSystem Spec
14 Sep 2014   #16

64 bit

Although my sound system may not be completely fixed, my problem has been solved. I can listen to whatever I want, whenever I want. Many thanks to everyone for your help.
My System SpecsSystem Spec

 All new equipment and same old problem

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