Onboard Audio - no sound

29 Sep 2014

After discovering that my beloved HT Omega Claro Plus soundcard
cannot be installed on my new mb due to the lack of PCI slots, I decided to
go with the onboard until I get a new card.

I enabled onboard audio in the BIOS, downloaded and installed the
latest drivers, went to Control Panel > Sound and set the device as
default. Then I sent thru the Realtec software and set up the audio.

I connected a Corsair 3-pc set and I get absolutely no sound. I can
see signal getting to winamp and cooledit pro, but can't hear a thing.
I then hooked up and known-working el cheapo set of speakers and
still no sound.

Nothing is in mute and everything seems good to go. I've spent an
hour poking around to no avail. Can anyone suggest something I may
be missing? (I'm beginning to wonder if the onboard audio might just
be flakey.)

Thanks!

fireberd · 29 Sep 2014

Check the Device Manager, Sound section and see what is listed. You should have the RealTek (assuming that is what you have) and possibly NVIDIA HDMI Audio. If there are others disable (or uninstall them) in the Device Manager, restart the PC and see if that helps. May be good to Post a screenshot of the Device Manager, Sound section.

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The "Speakers" should be set as the Default Playback Device. Stereo Mix as the default Recording Device.

I had an HT Omega Striker 7.1, which is PCI on my old system. When I built my new system, I just went with the RealTek and don't really miss the Omega sound card. I have a recording studio and have high end audio for that, but for PC audio the RealTek is satisfactory for me.

29 Sep 2014

Yes, its Realtec on an Asus Sabertooth Mark 1.

Device Mgr was the first place I looked. Realtek device
is 'working properly'. There were 4 entries for High Def
Audio Device but those get installed for my (speakerless)
monitor for some reason (did it on my old pc as well). I
have disabled them. The speakers are the default device.

I even set Winamp to 16-bit output to see if that helped,
it didn't. I disabled Hi Def audio

When I pull and push on the mini-plug in the back of the
pc (green port) I do get a crackle and/or a pop. If I click
the systray mute button off and on ... i get an audible click.
If I slide the volume -- I get a click and then hiss. I also get
an audible click when I restart. All very strange.

I hope to see if this onboard is decent enough that I don't
need a card. Might save me a few bucks!

Thanks for your help.

fireberd · 01 Oct 2014

Sorry it took so long to get back. I've been "out of commission" (in the hospital).

The clicks, pop etch is just the speakers because of plugging in and out. It doesn't indicate anything else.

The Intel Motherboard chipset drivers would be another good place to start. One of the things the chipset drivers do is identify all the devices on the motherboard. Generally sound will not work without the chipset drivers being first installed. Install the Intel motherboard chipset drivers, restart the PC and see if that helps.

01 Oct 2014

No worries, your health is far more important that some stupid question
I might have. I hope all is well with you.

I gave up on the onboard audio (I had installed the mb drivers inc the
Intel chipset first thing after installing windows.)

Not 5 minutes ago I installed a Xonar DGX PCI-E and I B Rockin'!
LOL Not a hitch to be found. Sure is good to have tunes back again.

I shall pass the Omega on to a good home -- she has served me well.

Thanks for your time -- stay healthy my friend.

fireberd · 01 Oct 2014

Well, that fixed it. Too bad you had to buy another sound card.

Jack