Dolby home theater uninstalled after disk check


  1. Posts : 7
    64
       #1

    Dolby home theater uninstalled after disk check


    Hi, so today i opened my laptop and it did a disk check after it was done i noticed that my Dolby home theater was uninstalled, so I went and downloaded it but whenever it tries to install it gives me a message saying that I need to install PCEE, I have no idea where I can install it from.
    any help
      My Computer


  2. Posts : 8,135
    Windows 10 64 bit
       #2

    According to what I see on another post about the PCEE, you must first reinstall your sound drivers.
      My Computer


  3. Posts : 7
    64
    Thread Starter
       #3

    fireberd said:
    According to what I see on another post about the PCEE, you must first reinstall your sound drivers.
    Ok so I disable + uninstall my sound drives then install dolby then install the sound drives?
    Or uninstall and then install again and then dolby?
    Cuz I did both and it didn't seem to work
      My Computer


  4. Posts : 8,135
    Windows 10 64 bit
       #4

    Just install the correct sound driver from Acer. Restart the PC and then install the Dolby. See if that works.

    Reinstalling the sound drivers is what fixed several, doing a google search for the PCEE problem.
      My Computer


  5. Posts : 7
    64
    Thread Starter
       #5

    fireberd said:
    According to what I see on another post about the PCEE, you must first reinstall your sound drivers.
    Ok i did as you said and reinstalled my sound drivers but it still says I need PCEE
      My Computer


  6. Posts : 8,135
    Windows 10 64 bit
       #6

    That was the fix I found. Sorry I couldn't help.
      My Computer


  7. Posts : 7
    64
    Thread Starter
       #7

    fireberd said:
    That was the fix I found. Sorry I couldn't help.
    after reinstalling my sound driver I ran into another problem, now when ever i connect headphones it doesn't turn off the speaker and switch to the headphones, it plays both together.
    Also when I try to uninstal and reinstall my sound card hoping to fix this problem my speaker icon has a red cross on it and won't install anymore
      My Computer


  8. Posts : 8,135
    Windows 10 64 bit
       #8

    Unfortunately, with the problems you have, it may require a complete reinstall.
      My Computer


  9. Posts : 7
    64
    Thread Starter
       #9

    fireberd said:
    Unfortunately, with the problems you have, it may require a complete reinstall.
    how can I do that?
      My Computer


  10. Posts : 7
    64
    Thread Starter
       #10

    can anyone help???
    I uninstalled my sound driver and reinstalled it but now theres no sound, there's a red X on my speaker icon and no matter how many times I uninstall and install the problem won't get fixed
    it keeps saying that the sound driver failed to install
    I restarted my windows audio from services and i've disabled>unistalled>scanned and when it tries to install it fails
      My Computer


 

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