New
#1
Bass output range (though 3.5mm audio jack) suddenly gone
Hey guys, I just had this happen to me and I am very frustrated. Nothing like this has ever happened before, so I don't know how to go about fixing it. I love listening to music and watching videos on my laptop, but a few days ago, everything started to sound like total crap. I realized that it's because nothing had any bass to it anymore. I've tried plugging in various headphones and speakers, but they all have the same problem. Note that all of these headphones and speakers work perfectly when plugged into other devices/computers.
I used this YouTube video to test my audio and I could not hear anything below 80Hz.
https://www.youtube.com/watch?v=nklzAUrXSuM
Other info:
Laptop model number: HP ENVY 14t-2000 CTO
Product number: LR198AV
OS: Windows 7 Home Premium 64-bit
Warranty: expired
Audio driver: IDT high definition audio CODEC (latest driver from HP website)
The laptop uses Beats audio.
This is an issue with plugging speakers/headphones into the 3.5mm audio jack. Yes, I'm aware that the regular laptop speakers do not output bass to begin with. This is not about the internal laptop speakers.
No, I did not stick anything into the 3.5mm audio jack.
Things I tried...
1. Checking with multiple headphones and speakers
2. Restarting the computer
3. Checking for updates to the audio driver (none found)
4. Rolling back the audio driver - this caused the computer to output NO sound when something was plugged into the audio jack, but the internal speakers still worked
5. Reinstalling the audio driver
Thank you so much for your time.